Creators Program Manager (Philippines E-Commerce) Global Operations - Commerce ops Taguig Regular

ByteDance; Taguig; On-site; PHP 781,200 - 1,004,400; Full time

Job summary

A leading internet company in Metro Manila is looking for a Creative Program Manager to enhance its e-commerce ecosystem. The role involves recruiting and managing creators, building strategies for monetization, and analyzing market trends to maximize impact. Candidates must have a bachelor's degree and at least 3 years of relevant experience. Skills in Excel and presentation tools like PowerPoint or Canva are essential. This position offers a dynamic environment with opportunities for professional growth.

Qualifications

• 3+ years working experience focused on the creator and content ecosystem.
• Strong track record of working across teams and geographies to drive impact.
• Proficient in data analytics and presentation skills.

Responsibilities

• Identify, onboard and incubate commerce content talents.
• Develop strategies to combine Creator Monetization with partner growth.
• Analyze market trends and deliver reports to support product selection.

Skills

Creator management

Brand partner management

Data analytics

Cross-functional collaboration

Education

Bachelor's Degree in related field

Tools

Excel

PowerPoint

Canva

Job description

Location

Taguig

Team

Commerce ops

Employment Type

Regular

Job Code

A132038

Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe ByteDance is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our operations team. Together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. The Philippines is seeking a Creative Program Manager who is responsible for constantly identifying, onboarding and incubating commerce content talents and providing them with development strategies, educational support and other resources to gain success. The successful candidate will focus on building strategies that perfectly combine Creator Monetization with partner growth. Developing a playbook that considers brand deals, sponsored content, affiliate content alongside the ability to identify and incubate creator talent that complements the Category Strategy moving forward.

1. Creator Management
   • Review, recruit, and onboard eligible creators based on centrally aligned eligibility criteria, alignment to business priorities while also considering exception criteria, content priorities, reactive opportunities, and portfolio capacity.
   • Maintain a database of creator profiles that includes niche, performance, category compatibility, and rates.
   • Make both short-term and long-term creator development strategies and be responsible for growing creator scale within the market while maintaining creator satisfaction and retention.
2. Brand Partner Management
   • Use internal data & social media-driven insights to convert brand needs into briefs and match the right creator profile to ensure high-traffic short video content for brand campaigns.
   • Identify key brands eligible for the program and pitch them in brand meetings to increase brand partners and improve brand awareness of the program.
   • Manage brand communications & expectations for campaign partnership.
3. Program Operations
   • Trend Detection: Analyze Philippines market characteristics (seasons, festivals, culture) and cross-channel data (search trends, competitor insights, social media hot keywords) to identify high-potential product categories (e.g., rainy-season, local IP, etc). Deliver weekly trend reports to support category product selection and marketing strategies.
   • Increase creator program awareness by building and amplifying successful short video showcases and work closely with cross-functional teams to drive creator and brand partnerships to support creator revenue.
   • Standardize reports of creator and content performance per brand, identify key challenges, trends, and opportunities for improvement within the program & creator ecosystem.
   • Ensure timelines for product seeding, content submission & review, and content posting are followed.

Minimum Qualifications

• Bachelor’s Degree in related field.
• 3+ years working experience focused on the creator and content ecosystem, ideally with experience at other cross‑platform content, entertainment, and social media/influencer platforms or companies or relevant industries.
• Strong track record of working across teams, organizational structures, and geographies to drive impact.
• Proficient in Excel to support data analytics skills.
• Proficient in PowerPoint or Canva to support presentation skills.

Preferred Qualifications

• Experience in cross‑border e‑commerce/content e‑commerce (e.g., influencer collaboration) or managing Southeast Asian market trend products/IP campaigns.
• Knowledge of the Philippines, and global social media trends.
• A wide network of creators.
• Creative agency experience.