Creator Communications & Operations Project Intern (E-Commerce) - 2026 Start (BS/MS) Global Ope[...]

ByteDance; Philippines; Hybrid; PHP 223,200 - 334,800; Part time

Job summary

ByteDance is seeking a Creator Communications & Operations Project Intern for E-Commerce in Taguig, Philippines, starting in 2026. This role involves coordinating with teams to create educational resources, updating guides, and providing design support for creator communications.

The ideal candidate is pursuing a degree in Communication or related fields, possesses strong organizational skills, and is familiar with design tools such as Figma or Adobe. Apply early to join this dynamic internship!

Qualifications

• Currently pursuing or recently graduated with a degree in a relevant field.
• Strong written communication skills for creator-facing copy and internal documentation.
• Proactive, organized, and detail-oriented.

Responsibilities

• Coordinate with Creator Management and Regional teams for creator resources.
• Support planning and rollout of Creator Resources across platforms.
• Assist with monitoring creator FAQs and community feedback.

Skills

Proficiency in English and Filipino

Organizational skills

Basic design skills (Figma, Adobe, Canva)

Education

Degree in Communication, Marketing, Multimedia Arts, Business or related field

Tools

Figma

Adobe

Canva

Job description

Creator Communications & Operations Project Intern (E-Commerce) - 2026 Start (BS/MS)

Location: Taguig

Team: Commerce ops

Employment Type: Intern

Job Code: A17074

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

• Coordinate closely with Creator Management and Regional teams to identify recurring creator needs and translate them into clear, structured educational or informational resources;
• Support the planning, organization, and rollout of Creator Resources across Creator Center, including in-app inbox notifications, banners, and internal communications platforms;
• Assist in updating, maintaining, and optimizing creator-facing guides, announcements, and resource hubs, ensuring accuracy, clarity, and timely distribution;
• Provide basic design and KV editing support (e.g., resizing, localization, simple layout updates) for creator communications and campaigns, in line with existing brand and design guidelines;
• Support creator channels by assisting with resource preparation, and rollout of communication initiatives as needed;
• Monitor creator FAQs, platform updates, and community feedback to proactively flag gaps, recurring issues, or opportunities to improve creator resources;
• Support cross-functional workflows by helping manage timelines, documentation, and stakeholder alignment across multiple teams.

Qualifications

Minimum Qualifications

• Currently pursuing or recently graduated with a degree in Communication, Marketing, Multimedia Arts, Business, or a related field;
• Proficiency in English and Filipino, with strong written communication skills for creator-facing copy and internal documentation;
• Highly organized, detail-oriented, and proactive, with a strong sense of ownership and accountability;
• Familiarity with creative tools such as Figma, Adobe, Canva, or other similar design softwares;
• Basic knowledge of OBS or livestream/broadcasting setups is a plus.

Preferred Qualifications

• Experience supporting community management, creator programs, or resource distribution;
• Interest in e-commerce, creator ecosystems, and platform communications;
• Comfortable working with cross-functional teams in a fast-paced environment;
• Previous internship or organizational experience related to content operations, communications, or community building is an advantage.

Contact

For questions, please reach out to us at [e-mail].