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StaffOutsourcing Solutions is seeking an operationally rigorous Creative Project Manager to oversee our publishing production team in Cebu. You will manage daily workflows, evaluate talent, and ensure quality control for design deliverables, while serving as the main liaison to US-based clients.
The ideal candidate has 3–5+ years in project/creative operations within publishing, strong Adobe CC skills, and experience using PM tools.
StaffOutsourcing Solutions is seeking an operationally rigorous and creative Creative Project Manager to oversee our dedicated publishing production industry. Based onsite at our Cebu Business Park facility, this role bridges creative oversight and operations management: leading daily production workflows, talent evaluation, and quality assurance for a specialized team consisting of creative designers while serving as the primary delivery liaison to US-based publishing stakeholders and clients.
The ideal candidate thrives in a fast-paced publishing environment, possesses functional or supervisory experience across visual arts (illustration, typography, graphic design), and brings a proven track record of enforcing strict SLA compliance, turnaround times, and quality control.
Serve as the main contact point between SOS design delivery teams and US client management/authors. Conduct regular progress syncs, report operational health, and drive overall account performance.
Oversee end-to-end design pipelines across book cover design, interior page formatting, and custom digital illustrations. Maintain a > 98% on-time submission rate across all project deliverables.
Team Workflow & Technical Oversight:
Audit character/paragraph styles, baseline grids, table of contents, pagination, and print-ready preparation managed by a team of creatives.
Oversee spine calculations, bleed/trim requirements, and technical file compatibility for platforms like KDP and IngramSpark managed by a team of creatives.
Review concept and sketch phases prior to final rendering to align asset styles with manuscript requirements and reduce revision rework rates for a team of creatives.
Conduct mandatory pre-submission reviews on design files to eliminate layout errors, improper bleeds, or missed author brief guidelines before client review.
Track daily team productivity, generate weekly/monthly SLA compliance dashboards, establish Performance Improvement Plans (PIPs) for underperforming metrics, and manage headcount strategy with HR.
3 to 5+ years of proven project management, account management, or creative operations experience within a BPO, publishing house, digital agency, or creative production hub.
Demonstrable understanding of book publication workflows, including interior formatting, cover composition, prepress setup, and digital illustration.
High fluency with Adobe Creative Cloud (InDesign, Photoshop, Illustrator) and modern project management software (Asana, ClickUp, Trello, or Jira).
Proven capacity to track team KPIs, evaluate capacity, and deliver timely performance reports to executive leadership.
Exceptional written and verbal English communication skills, with demonstrated experience managing US-based client expectations and leading operational turnarounds.
Fully available to work onsite on a full-time Night Shift schedule at our Cebu Business Park office.
Full-Time Night Shift Role with Saturday-Sunday Off
Competitive Compensation Package with Salary Appraisals & Incentives
Monthly Incentive Rewards for Attendance Productivity
HMO / Health Insurance Coverage
Holiday, Night Differential, and Additional Hazard Pay
Service Incentive Leaves upon Regularization
Easily Accessible Office Location in Cebu Business Park
Free Daily Coffee and Modern Workstation Technology
Stable Job with Clear Promotion & Career Growth Opportunities
Work-Life Balance
Free Pre-hiring Medical Laboratories
StaffOutsourcing Solutions is an offshoring and outsourcing solutions provider based in Cebu. We enable foreign businesses to reduce costs, increase flexibility, and extend their global output by providing the most efficient ways we deliver our services. Our unique approach with dedication and commitment effectively removes the stress and conflict that would normally exist in businesses that are consistently keeping up with today's global demands.
StaffOutsourcing Solutions firmly believes in being transparent to its clients to apply effective ways to deliver results that extend your global reach. The variety of services we offer that targets specific market segments makes us a reliable and long-term solid partner to our clients. The opportunities we provide enabled us to serve several business organizations ranging from small start-ups to mid-size multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services, Staff Outsourcing Solutions is the right partner as an offshore and BPO solutions provider.
StaffOutsourcing Solutions specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expand the reach on their operations globally, meet the increasing demand, and provide quality solutions around the world. The unique services we cater to our client's needs adapt to their specific needs. Staff Outsourcing Solutions has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations.
Website: www.staffoutsourcing.com
Facebook Page: https://www.facebook.com/staffoutsourcingsolutions/
Instagram: @staffoutsourcingsolutions
LinkedIn: https://www.linkedin.com/company/13194738/admin/