Corporate Travel Consultant – 24/7 Traveler Care

American Express Global Business Travel; Manila; Presencial; PHP 320.000 - 520.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible benefits

Travel perks

Learning platform access

Inclusion Groups

Descripción de la vacante

American Express Global Business Travel seeks a Travel Consultant to join our Manila-based team, delivering exceptional service to corporate clients and managing travel arrangements globally. You will advise on options, book domestic and international itineraries, and ensure policy compliance while using multiple GDS platforms.

Training is available and shifts may include afternoons/evenings. We value client-focused service, strong communication, and collaborative teamwork.

Formación

• Proven client service excellence and proactive problem solving.
• Excellent written and verbal communication skills.
• Strong attention to detail and data accuracy in travel itineraries.
• Integrity and discretion in handling traveler information.
• Team player with openness to feedback and collaboration.

Responsabilidades

• Advise and arrange travel for corporate customers (individuals & groups).
• Research travel options and anticipate traveler needs to upsell services.
• Book domestic and international business travel (air, rail, road, hotel).
• Utilize GDS systems (Sabre, Apollo, Galileo, Amadeus); training may be provided.
• Ensure adherence to travel policy and regulatory requirements.
• Respond positively to customer requests and provide feedback to improve service.

Conocimientos

Client service

Communication

Attention to detail

Integrity

Teamwork

Herramientas

Sabre

Apollo

Galileo

Amadeus

Descripción del empleo

American Express Global Business Travel seeks a Travel Consultant to join our Manila-based team, delivering exceptional service to corporate clients and managing travel arrangements globally. You will advise on options, book domestic and international itineraries, and ensure policy compliance while using multiple GDS platforms.

Training is available and shifts may include afternoons/evenings. We value client-focused service, strong communication, and collaborative teamwork.