Corporate Service Officer (Cebu)

Security Bank; Cebu City; On-site; PHP 300,000 - 420,000; Full time

Job summary

Security Bank in Cebu City, Philippines, is seeking a Corporate Service Officer to support the Relationship Manager with loan transactions, documentation, and account management. You will coordinate with Credit, Trust, Treasury, and Operations to ensure timely loan facility implementation and proper documentation.

The role involves monitoring accounts, preparing credit proposals, and maintaining productive client relationships, with a preference for Fukien language proficiency.

Qualifications

• Minimum 2 years of relevant experience.
• Knowledge of business and loan documents.
• Effective negotiation and monitoring skills.
• Able to communicate effectively with clients and other department units.
• Ability to anticipate issues and plan strategies on account management.
• Fukien language preferred.

Responsibilities

• Assist Relationship Manager in day-to-day account management.
• Coordinate with bank units to implement loan facilities.
• Assess account handling and detect problematic accounts early.
• Provide timely information to clients to address concerns affecting loan availability.
• Monitor payments and client handling to identify issues in accounts.
• Organize loan documents and ensure completeness of credit folders.

Skills

Client communications

Loan documents knowledge

Negotiation skills

Monitoring accounts

Fukien language

Tools

E-Source CDC monitoring tool

Job description

Cebu-Business Park Branch, Cebu City, Cebu, Philippines

0 - 2 Years

Job Description

The Role

As a Corporate S ervice Officer , you will assist the Relationship Manager (RM) in overall account management of its day-to-day transactions such as loan availment, interest payments, and loan documentation, through coordination with Operating Units of the Bank (Credit, Trust, Treasury, International Banking Services Division, Operations & Branch Banking) to achieve efficient and timely implementation of loan facilities. You will help in assessing account handling and early detection of problematic accounts.

How you'll contribute

• Provides timely and relevant information and issues to clients through effective communication to immediately address concerns that may affect the availability of their loan facilities
• Helps in assessing and evaluating accounts through monitoring payments and handling of clients to detect and identify possible problematic accounts
• Prepares and manages accounts with a credit line of P20.00MM and below through preparing short credit proposals and availment sheets to meet customer needs while developing and maintaining productive relationships
• Prepares availment and instruction sheets based on the Bank's format to ensure all accounts are in the current status
• Monitors documentary deficiencies of all accounts using the CDC monitoring tool in E-Source to ensure all lines are updated and are always available to clients
• Updates the RMs regarding the status of accounts through effective communication to ensure overall proper account management
• Organizes all loan documents through the proper filing of credit folders to ensure completeness of loan documentation

What we’re looking for

• With at least 2 years of relevant experience
• Knowledge/familiarization with business and loan documents
• Effective negotiation and monitoring skills
• Able to communicate effectively with clients and other department units
• Ability to anticipate issues and plan strategies on account management
• Preferably Fukien Speaking

About Security Bank

Security Bank is one of the Philippines’ best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”

Job Snapshot

Updated Date

21-08-2026

Job ID

JOB4594

Location

Location Cebu-Business Park Branch, Cebu City, Cebu, Philippines