CORPORATE BANKING SERVICE OFFICER

Bank of the Philippine Islands (BPI); Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking a Corporate Banking Service Officer to oversee daily transactions and account maintenance for Corporate Loans and related products, while supporting the team with administrative duties and reporting.

You will supervise Service Assistants, ensure timely execution of facilities and loan-related tasks, monitor compliance with policies, and contribute to process improvements and client service excellence.

Qualifications

• College graduate, preferably with a degree in business related courses.
• At least 3 years experience as a service or operations assistant servicing large corporate clients and/or related areas or disciplines. Has undergone the BPI Officership Training Program.
• Highly knowledgeable in credit and lending, operations, credit policies, risk management and corporate banking products and services with adequate knowledge of regulatory standards, compliance guidelines, and other bank products, processes and policies; proficient in the bank's various operating systems.
• Strong service quality; strong leadership and managerial skills; proficient in coaching and mentoring; strong in credit process and operations; good risk management and business judgement; good ability to spot and institute process improvements; strong client empathy and highly organized with attention to detail.

Responsibilities

• Supervises the team's Service Assistants in fulfillment of account maintenance tasks and review of documentation.
• Manages the team's Service Assistants in daily transactions including loan availments, renewals, extensions, and collections.
• Tracks and manages the RM Team's compliance to bank policies and regulatory requirements.
• Prepares internal reports needed by the team.
• Performs administrative tasks such as budget authorization and monitoring.

Skills

Leadership

Coaching

Credit knowledge

Compliance knowledge

Client empathy

Attention to detail

Organizational skills

Risk management

Banking systems proficiency

Education

Business-related degree

Tools

Banking systems

Job description

The Corporate Banking Service Officer is responsible for managing the Service Assistants daily transactions, implementation of approved facilities, and account maintenance tasks for Corporate Loans and other corporate products availed of by clients, as well as administrative functions for the team including preparation of reports.

Core Responsibilities:

• Supervises the team's Service Assistants in the fulfillment of account maintenance tasks, such as, but not limited to, document review, checking and submission of approved credit facilities, and regularization and reduction of documentary deficiencies.
• Manages the team's Service Assistants in the implementation of daily transactions, such as, but not limited to, loan availments, loan renewal, loan extension, past due monitoring, trade transactions, payments, repricing and collections.
• Tracks and manages his/her RM Team's compliance to the bank's existing policies and external regulatory requirements.
• Prepares internal reports needed by the team in the discharge of its functions.
• Performs administrative tasks such as budget authorization and monitoring.

Qualifications:

• College graduate, preferably with a degree in business related courses
• At least 3 years experience as a service or operations assistant servicing large corporate clients and/or related areas or disciplines. Has undergone the BPI Officership Training Program.
• Highly knowledgeable in credit and lending, operations, credit policies, risk management and corporate banking products and services with adequate knowledge of regulatory standards, compliance guidelines, and other bank products, processes and policies; proficient in the bank's various operating systems.
• Strong service quality; strong leadership and managerial skills; proficient in coaching and mentoring; strong in credit process and operations; good risk management and business judgement; good ability to spot and institute process improvements; strong client empathy and highly organized with attention to detail.