CORPORATE BANKING SENIOR RELATIONSHIP MANAGER

Bank of the Philippine Islands (BPI); Makati; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking a Corporate Banking Senior Relationship Manager in Makati, Metro Manila. The role focuses on servicing top corporate clients, growing profitability, and ensuring strong customer experiences within bank policies.

The Senior RM collaborates with product groups, channels, and compliance to deliver tailored financial solutions while maintaining impeccable KYC and due diligence standards.

Qualifications

• College graduate with degree in Banking, Accounting, or Finance.
• Experience handling top corporate clients (conglomerates, multinational) and top 1000 corporations.
• Strong knowledge of markets, lending, credit policies and risk management.

Responsibilities

• Top corporate account management for top corporate clients.
• Grow revenue, volume and profitability through strategic account plans.
• Coordinate with product channels, operations, legal and compliance to serve clients.

Skills

Relationship management

KYC/AML

Credit analysis

Client engagement

Communication skills

Education

College graduate in Banking/Finance

Job description

CORPORATE BANKING SENIOR RELATIONSHIP MANAGER Makati, Metro Manila, Philippines ..+ 1 8 - 10 Years Probationary

Job Description

TheCorporateBankingSeniorRelationshipManagerservestheneedsofthebank’stopcorporateclients,i.e.,conglomerates,multinationalcorporationsandlargecorporateaccounts.Theyaretaskedto:(a)cultivatetrustandpartnershipandbedesignatedasoneofthetopbankersoftheirmostimportantclients;(b)growtheprofitabilityofitsportfolioofaccountsbyprovidingtimelyandappropriatefinancialsolutionstotheseclients;and(c)ensurepositivecustomerexperiencewiththebank,allwithinthebank’spoliciesandguidelines.Incarryingoutitsobjective,theSeniorRelationshipManagerscollaboratecloselywiththeheadsofproductsgroups,channels,operations,legalandcomplianceunitsinthebank.

Responsibilities:

TopCorporateAccountManagement

• ServesthebankingneedsoftheBPI’stopcorporateclients(conglomerates,multinationalcorporationsandlargecorporateaccountsbelongingtothetop1000corporationsofthecountry
• Managesaffiliateaccountsandensuresstrictadherencetoregulatoryandinternalpolicies
• UndertakesstepstoknowthecustomerandadherestoKYCguidelinesandrequirementsforEnhancedDueDiligence,Anti-MoneyLaunderingActandAudit
• Adherestoaccountmaintenanceproceduresandensurescustomerinformationisupdatedatalltimes.
• ConductaDOSRIanalysisandRelatedPartyAccountvettinginlinewiththeBank’spoliciesandproceduresforaffiliateaccounts
• Initiatessalescalls,clientengagements,andvisits,independentofitsTeamHeadandensurethatalltheirclientsareproperlycovered

RevenueandIncomeGrowth

• Ensuresattainmentoftheirincomeandvolumetargetsthroughimplementationofbusinessdevelopmentstrategiesandinitiativesthatenhancethebreadthanddepthofproductportfolioinresponsetotopcorporateclients’needs.
• Growstherevenue,volumeandprofitabilityoftheirportfolioofaccountsbyprovidingtimelyandappropriatefinancialsolutionstotheseclients,allwithinthebank’spoliciesandguidelines.TheSeniorRMscraftaccountstrategiespursuanttoanaccountplanandensureseffectiveimplementationoftherelationshipmanagementstrategyandstrivestothebethepreferredbusinesspartnerofitstopcorporateclients,toachieveandsustaincompetitivepositioninginthemarket,resultinginoptimizationofcustomersatisfaction,retentionandwalletshare.
• Possessesin-depthunderstandingofitsclientsbankingneeds,markettrendsanddevelopments,toprovideinnovativefinancialadviseandcustomizedsolutionsthatwouldaddresstheirclientsneedsresultinginincreasedmarketshare,productcounts,crosssellingandproductpenetration
• Workscloselywiththeirproductpartnerstoidentifyproductgaps,leadsandopportunities
• Assistsinthesalesprocesstoensurethatproductopportunitiesleadtoclosedsaleswhichincludesschedulingclientcalls,followingupwithproductpartnersandclients,andresolvingissuesasmaybenecessary

CustomerCare

• TheSeniorRMsensurepositivecustomerexperiencewiththebankbyconstantlysolicitingcustomerfeedback,competitivescanandmarketintelligenceandworkingcloselywithproductstheheadsofproductsgroups,channels,operations,legalandcomplianceunitsinthebanktowardthefurtheranceofthisobjective.
• WorkswithrespectiveServiceOfficersandServiceStafftoensurethatalltheircustomers’day-to-daytransactionsarefulfilledaccuratelyandontime
• Ensuresthatallproductandchannelissuesoftheclientsareresolvedquicklyandinitiates,withthehelpoftheirTeamHead,changesinpoliciesandprocedurestoensureissuesarenotrepeated

LoanNegotiation,DocumentationandAdministration

• WorkswiththeirCreditPartnerstoensureon-timerenewalandset-upofcreditlines.TheSeniorRMsprovidetheCreditPartnerswiththenecessaryinformationfromclienttorenewandset-uplines,includingschedulingofcreditinterviews
• AssiststheCreditPartnersinpresentingtheaccounttotheBank’screditapprovingbodies
• CollaborateswiththeirCreditPartners,CorporateFinancePartnersandotherinternalstakeholders,structuresloanpackagesandpreparesloanproposalsandtermsheetsforclientsandensuresclientacceptanceofsuch
• NegotiatesloantermsanddocumentationincoordinationwithourLegalpartnersandensuresitstimelyexecution
• Workswithitsserviceteamandcoordinateswiththeclienttoensureimmediateimplementationoftheline.TheSeniorRMsalsoensuresthattheserviceteamefficientlyadministerstheloan(includingtimelysubmissionofconditionprecedentdocuments,releaseofstatementofaccounts,re-pricingnotices,accurateandtimelycollectionofallamountsdueundertheloandocument)
• Monitorsthecreditqualityofitsloanportfolio
• Proposesandimplementsstepsandmeasurestoensureacceptablecreditquality
• WorkswiththeirCreditPartnersinmonitoringadherenceofBorrowerstotheirloancovenants
• Strategizesandpursuesoptionsforrecoveryshouldaloandeteriorateincreditqualityorbecomespastdue

Qualifications:

• Collegegraduatepreferablywithadegreeinbusiness-relateddisciplinesuchasBanking,AccountingorFinance
• Atleast8years’experienceasaRelationshipManagerservingconglomerates,topcorporatesandmultinationalclients;atleast10years’experienceasaRelationshipManagerinotherCorporateBankingorBusinessBankingDivisions,atleast10years’experienceasProductSalesorMarketingOfficer,CreditOfficer,and/orrelatedbankingandfinancialareasordisciplines
• Goodknowledgeinmarkets,creditandlending,operations,creditpolicies,riskmanagementandcorporatefinanceandothercommercialbankingproductsandservicestoenablecross-selling;
• KnowledgeofPhilippinesregulatorystandardsandcomplianceguidelinesisalsorequired;Intimateknowledgeofworkingwithconglomerates,topcorporatesandmultinationalclients
• Comfortabledealingwithtopexecutivesandforeignersandnavigatingaroundcomplexandcompetitiveenvironment;excellentinterpersonal,communicationandlisteningskills;strongabilitytoanalyzeandresearchinformation;drivenandmotivated;professionalandethical,excellentmarketingskillsandclientempathy