Coordinator, Talent Acquisition Operations (Philippines)

Cruise Administration Services Inc; Philippines; Remote; PHP 360,000 - 480,000; Full time

Job summary

Cruise Administration Services, Inc. (CASI), part of Carnival Corporation’s family in the Philippines, seeks a Talent Acquisition Operations Coordinator located in Metro Manila.

You will manage pre-onboarding activities, liaising with candidates, hiring managers, and IT, IAM, HR tech teams, and vendors to ensure a seamless start for new hires. You will review eligibility docs, conduct background checks, and coordinate I‑9 tasks within tight timelines, while contributing to process improvements

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 2-3 years of experience in talent acquisition, HR operations, or a related field.
• Experience with immigration processes and onboarding logistics is highly desirable.
• Strong organizational and project coordination skills.
• Excellent verbal and written communication.

Responsibilities

• Process tickets and communicate between candidates, hiring managers, and internal stakeholders (IT, IAM) and vendors.
• Launch the pre-onboarding process for each new hire per predefined workflows.
• Initiate and review background checks, employment verifications, and I-9 documentation timelines.
• Provide operational support across TA functions and contribute to process improvements.
• Support immigration and relocation processes with Global Mobility as needed.

Skills

Organizational skills

Communication

Project coordination

Attention to detail

Multitasking

Education

Bachelor's degree in Human Resources or related field

Tools

Microsoft Office 365

ATS

HRIS

SharePoint

Job description

Job Description

Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for Coordinator, Talent Acquisition Operations. Only candidates located in Metro Manila, Philippines to apply.

Job Summary

The Talent Acquisition Operations Coordinator plays a critical role in delivering a seamless and compliant pre-onboarding experience for new hires across Carnival Corporation’s North America brands and business units. This role leads the coordination of pre-onboarding activities, ensuring communication between candidates, hiring managers, and internal stakeholders such as IT, Identity Access Management, HR Technology and various third-party vendors. The coordinator ensures that each new hire receives the appropriate onboarding experience tailored to their employment status and transition type—whether transferring internally, returning to the company, transferring locations, or relocating internationally.

Key responsibilities include reviewing employment eligibility documentation, including background checks, OFAC reports, and escalating to the Supervisor or Manager when discrepancies arise. Ensuring all new hires have cleared the necessary task and can be certified as ready for day one processing.

Additionally, the role contributes to the overall success of Talent Acquisition in various capacities including processing documentation, workflow optimization, and provides task related support across various Talent Acquisition functions.

Key Accountabilities / Job Functions

• Process tickets and serve as the main communicator between candidates, hiring managers, and internal stakeholders such as IT & Identity Access, onboarding some third-party vendors to facilitate the process timely. Referring candidates to other teams for processing where necessary.
• Launch the pre-onboarding process for each new hire. Communicate details to stakeholders based on predetermined workflows - such as whether they are returning to the company, transferring between locations, or relocating internationally.
• Initiate and review criminal background checks, employment verifications, OFAC Reports and other documentation necessary for initial employment. Escalate situations where pre-adverse action is needed, setting follow up task as appropriate.
• Initiate section one of I-9 documentation for new hires, taking prompt action to ensure all pre-hire task are complete no later than 3-5 business days prior to anticipated start date. Escalating to the Supervisor where necessary.
• Provide additional operational support to other TA functions where needed including Internal Auditing, Vendor Relations, TA Marketing, Contractor Management.
• Work on continual process improvement including ways to leverage AI and automote to help auomate task associate with their daily work.
• Ensure Candidates that require Immigration and or Relocation support are referred to Global Mobility for processing and update stakeholders where applicable.
• Performs other duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• 2-3 years of experience in talent acquisition, HR operations, or a related field
• Experience with immigration processes and onboarding logistics is highly desirable
• Strong organizational and project coordination skills
• Excellent verbal and written communication
• High attention to detail
• Proficiency in Microsoft Office 365, ATS, HRIS, and SharePoint
• Ability to manage multiple priorities and meet deadlines
• Contribute to process improvement and documentation efforts
• Must be amenable to work remotely and in EST schedule

#LI-PV1

#LI-Remote