Coordinador Soporte al Cliente

Menasha Corporation; Mexico; On-site; PHP 1,542,257 - 2,159,160; Full time

Job summary

Menasha Corporation en Pampanga, Filipinas, busca un Coordinador de Soporte al Cliente para ofrecer un excelente servicio y soporte de ventas. El candidato ideal manejará pedidos desde su recepción hasta la entrega y atenderá solicitudes de aceleración y quejas.

Se requiere comunicación efectiva y un buen conocimiento de los productos de ORBIS. Ofrecemos un entorno de trabajo colaborativo donde tu aporte marcará la diferencia.

Qualifications

• Experiencia en servicio al cliente y soporte de ventas.
• Capacidad para gestionar pedidos y comunicarse con clientes.
• Conocimiento de productos y aplicaciones de ORBIS.

Responsibilities

• Proporcionar soporte de ventas y servicio al cliente.
• Gestionar pedidos desde recepción hasta entrega.
• Atender solicitudes de aceleración de pedidos.

Skills

Comunicación efectiva

Gestión de pedidos

Resolución de quejas

Conocimiento de productos

Job description

## Coordinador Soporte al ClienteApplylocations: Silao, Guanajuatotime type: Full timeposted on: Posted Todayjob requisition id: R14015***Menasha Corporation Employees, please log-in to your Workday account to apply for positions.*****ABOUT US (AND OUR EXCITING FUTURE)**Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.Join us and become part of the power behind possible.**About The Opportunity**Responsable de proporcionar un excelente servicio al cliente y soporte de ventas a las cuentas asignadas, territorios geográficos y personal de ventas asignado.1. Comunicación diaria con clientes y personal de ventas asociado sobre temas de gestión de pedidos.2. Gestión de los pedidos de los clientes desde la recepción del pedido del cliente hasta la recepción del producto por parte del cliente3. Las actividades incluyen revisión de contratos, entrada de pedidos, edición de pedidos,mantenimiento de pedidos4.Atender a solicitudes de aceleración de pedidos y procesamiento de quejas.5. Proporciona soporte directo por línea y línea ACD para todas las llamadas entrantes relacionadas con el servicio.6. Demuestra comprensión de los productos y aplicaciones de ORBIS en el producto.7. Apoya la ejecución y mejora continua de la política y los procedimientos de calidad tal como los define y dirige su supervisor.8. Otras tareas asignadas.**Two companies, one vision.**Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.Come build an exciting, rewarding career with us, where you’ll have opportunities to grow.**The possibilities are endless. The power is yours!****Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.**