Contract Loading Associate

WebBeds; Hinoba-an; Hybrid; PHP 180,000 - 240,000; Full time

Job summary

WebBeds in the Philippines is seeking a Contract Loading Associate to support the global contracting teams by entering supplier contracts into our databases accurately and timely.

This entry-level role requires a keen eye for detail, the ability to work independently, and adherence to standard processes. You will handle contract entry, cost calculations, self-checks, and reporting while collaborating with Contract Managers and partners on queries, with hybrid work arrangements.

Qualifications

• Experience in data entry or administration.
• Travel industry or hotel background is beneficial.
• Accuracy, research skills and attention to detail.
• Strong analytical and problem-solving abilities.
• Strong communication and interpersonal skills.
• Teamwork and ability to work under own initiative.
• Ability to work under tight deadlines.
• Fluency in spoken and written English.
• Amenable to hybrid working and shifting schedule.

Responsibilities

• Enter new supplier contracts for sale and updates into database systems.
• Calculate cost rates using basic mathematics.
• Self-check all entered work to maintain high accuracy.
• Meet turnaround times in line with SLAs.
• Follow department processes and raise queries when needed.
• Liaise with Contract Managers and suppliers to resolve queries.
• Identify workflow blockages and report them.
• Complete required department reports accurately.
• Provide general team support and participate in trainings.
• Deliver tasks assigned by Team Leader or Manager and meet targets.

Skills

Data entry

Administration

Attention to detail

English fluency

Analytical skills

Communication

Teamwork

Problem solving

Adaptability

Time management

Job description

What you will do on your journey with WebBeds. As a Contract Loading Associate, you will provide administrative support to the global commercial contracting teams, ensuring supplier contract information is entered accurately and efficiently into the company database systems within agreed service levels. Working within the Contracting Operations Team, this entry-level role is central to delivering high-quality, error-free contract loading.

This role is ideally suited to someone with a strong eye for detail who can work independently and follow established processes and procedures to deliver excellent, accurate results.

Key responsibilities

• Contract entry: Enter new supplier contracts for sale, along with updates and amendments to existing contracts, into the company database systems.
• Cost calculations: Calculate cost rates using basic mathematics.
• Accuracy and self-checking: Undertake a self-check of all work entered to maintain the highest standard of accuracy, aiming for a zero error rate.
• Service level adherence: Meet all turnaround times in line with department service level agreements.
• Process compliance: Consistently follow department processes and procedures, and raise queries for any contract details that appear incorrect or do not follow agreed standards.
• Query resolution: Liaise with internal Contract Managers by phone or email to resolve contract-related queries, and support supplier partners with requests promptly and professionally.
• Workflow feedback: Identify and report any blockages within your day-to-day workflow.
• Reporting: Accurately complete any reports required across the department.
• Team support: Offer general support to other team members and departments as needed.
• Learning and development: Attend presentations and training as required to upgrade your knowledge and skills.
• Task delivery and targets: Complete all tasks allocated by the Team Leader or Department Manager and achieve targets set on a weekly, monthly, or annual basis.

The skills we would love to see in your suitcase!

• Experience working in a data entry or administration environment (preferable).
• Travel industry or hotel background (beneficial).
• Accuracy, research skills, and strong attention to detail.
• Strong analytical skills and problem-solving abilities.
• Strong communication and interpersonal skills.
• Team-working skills, with the ability to work under own initiative.
• Ability to work under pressure to tight deadlines.
• Adaptable to changes in day-to-day tasks and procedures.
• Confident to ask questions and seek clarification.
• Fluency in spoken and written English (required).
• Amenable to hybrid working and a shifting schedule.

Web Travel Group is a global B2B organisation servicing the travel industry, connecting hotels and other travel sellers to a diverse network of travel buyers all over the world through our trade only digital travel marketplace brand –WebBeds. WebBeds provides powerful distribution solutions that make selling and buying travel easier. WebBeds connects hotels to sell rooms with travel buyers looking to find rooms for their customers, the travelling public. WebBeds partners are supported through a truly global footprint, we have a team of 2,000+ people in 120+ cites across 50+ countries speaking 50+ languages - all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service. Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through cutting edge solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they cansearch, shop and book online through one of WebBeds trade only booking sites.