Content Review And Tagging Specialist

MicroSourcing International; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Healthcare on day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Flexible work arrangements

Job summary

MicroSourcing is seeking a Content Review and Tagging Specialist in Eastwood, Quezon City. This onsite role involves reviewing and tagging product content across e-commerce platforms, applying moderation policies, and escalating complex cases per guidelines.

The position requires keen attention to detail, basic computer skills, and the ability to work in a fast-paced setting with rotating shifts, weekends, and holidays as needed.

Qualifications

• Attention to detail and sound decision-making.
• Basic computer literacy and comfort with review tools.
• Ability to work in a fast-paced environment.
• Willingness to work rotating shifts, weekends and holidays.

Responsibilities

• Review and tag product listings, images, videos, and text across e-commerce platforms.
• Apply moderation policies to identify prohibited, counterfeit or misleading information.
• Escalate complex cases with documented decisions following guidelines.
• Meet daily productivity, accuracy and SLA targets.

Job description

Discover your 100% YOU with MicroSourcing!

Position: Content Review and Tagging Specialist

Location: Eastwood, Quezon City

Work setup & shift: Onsite | Shifting

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Content Review and Tagging Specialist, you will:

• Review and tag product listings, images, videos, and text descriptions across e-commerce platforms.
• Apply content moderation policies consistently to identify prohibited, counterfeit, fraudulent, or misleading product information.
• Escalate complex or ambiguous cases following established guidelines while documenting moderation decisions accurately.
• Meet daily productivity, accuracy, and Service Level Agreement (SLA) targets in a fast-paced environment.
• Participate in calibration sessions, policy training updates, and uphold strict data security and confidentiality standards.

What You Need

Non-negotiables

• Exceptional attention to detail, critical thinking, and sound decision-making capabilities.
• Basic computer literacy and comfort navigating digital review tools.
• Ability to work effectively and accurately in a fast-paced environment.
• Full willingness to work rotating shifts, weekends, and holidays as required.

Preferred Skills/expertise

• Prior experience in Content Moderation, Trust & Safety, or Customer Service operations.
• Background in e-commerce product catalog auditing or trademark/copyright review.
• Familiarity with SLA tracking, quality assurance standards, and policy calibration processes.
• Proven ability to analyze visual and written content quickly for policy compliance.
• Strong documentation and reporting habits.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply