Content Quality Specialist

Convergys; Hinoba-an; On-site; PHP 400,000 - 600,000; Full time

Job summary

Concentrix is seeking a Representative for Digital Marketing content roles. The position focuses on executing quality audits, refining large content libraries, and editing material for clarity and usability.

You will contribute actionable insights to improve processes, while collaborating with the Content Operations team and ongoing coaching to sharpen QA skills. Ideal candidates have strong English reading/writing ability, 1 year or less in related roles, and experience with MS Office and

Qualifications

• Graduate degree or equivalent.
• Strong reading and writing skills with attention to detail.
• C1 English proficiency; 1 year or less in contact centers or content studios.

Responsibilities

• Conduct quality audits on large content libraries.
• Edit existing content for clarity, accuracy, and usability.
• Provide insights to improve content quality and production processes.
• Collaborate with Team Content Operations Manager and peers.
• Participate in coaching and training to enhance QA skills.
• Stay updated on industry trends in content creation and QA.

Skills

English proficiency

On-site work

Quality audits

Content editing

Microsoft Office

Google tools

Education

Graduate

Tools

Microsoft Office

Google Workspace

Job description

Concentrix is seeking a Representative for Digital Marketing content roles. The position focuses on executing quality audits, refining large content libraries, and editing material for clarity and usability.

You will contribute actionable insights to improve processes, while collaborating with the Content Operations team and ongoing coaching to sharpen QA skills. Ideal candidates have strong English reading/writing ability, 1 year or less in related roles, and experience with MS Office and