Content Marketing Specialist | REMOTE

SupportNinja; Hinoba-an; Hybrid; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Full-time employees

Competitive compensation

Retirement matching

Life Insurance

Paid time off

Birthday leave

Bonus plans

Training & development

Employee referrals

Onsite office space

Free lunch

Job summary

SupportNinja is seeking a Content Marketing Specialist to develop and execute content marketing initiatives across website, blog, social, email, and press materials. You will collaborate with sales, product, and design to align content with business goals and campaigns.

The role requires at least 1 year in content marketing or related fields in outsourced environments, strong writing, SEO awareness, and the ability to manage content calendars and analytics.

Qualifications

• Minimum of one (1) year of experience in content marketing or related role in an outsourced environment.
• Proven track record of creating and executing content and marketing campaigns.
• Strong written and verbal communication skills, adaptable to different audiences and channels.
• Proficiency with digital marketing tools and content management platforms.
• Strong analytical skills to interpret performance data and identify optimization opportunities.
• Creative mindset with attention to detail and brand consistency.
• Excellent organizational skills to manage content calendars and multiple projects.

Responsibilities

• Plan, create, and publish content across channels including website, blog, social, email, and press releases.
• Develop content calendars and coordinate production timelines.
• Conduct market research to inform content strategy and messaging.
• Optimize content for SEO with relevant keywords and best practices.
• Monitor content and campaign performance and generate optimization recommendations.
• Maintain brand consistency across all content and materials.
• Collaborate with sales, product, and design to align content with business goals.
• Support planning and execution of marketing campaigns across digital and traditional channels.
• Track performance and implement optimization strategies.

Skills

Content marketing

Campaign execution

SEO

Analytics

Content management

Written communication

Cross-functional collaboration

Tools

CMS

Email platforms

Social media tools

Job description

The Content Marketing Specialist is responsible for developing and executing content marketing initiatives, including written, visual, and social content, to enhance brand awareness and support marketing campaigns within an outsourced services environment. This role collaborates with cross-functional teams to create compelling content, analyze performance, and identify opportunities to strengthen marketing effectiveness.

What does a day in the life of a Content Marketing Specialist look like?

• Plan, create, and publish content across various channels, including website copy, blog posts, social media posts, email campaigns, and press releases
• Develop content calendars and coordinate content production timelines across marketing channels
• Conduct market and audience research to identify customer needs, preferences, and trends, using insights to inform content strategy and messaging
• Optimize content for search engines (SEO), incorporating relevant keywords and best practices to improve organic visibility
• Monitor and analyze content and campaign performance metrics, such as engagement, conversion rates, and ROI, generating reports and recommendations for optimization
• Maintain brand consistency across all content and marketing materials, ensuring adherence to brand guidelines and messaging
• Collaborate with internal teams, including sales, product development, and design, to align content efforts with overall business objectives
• Support the planning and execution of marketing campaigns across digital, social media, email, and traditional channels
• Track campaign and content performance, identifying areas for improvement and implementing optimization strategies
• Adhere to company policies and procedures
• Meet or exceed performance targets for related KPIs
• Continuously improve knowledge of content marketing strategies, digital tools, and industry best practices through training and learning initiatives
• Collaborate with other departments as needed
• Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
• Perform other duties as assigned

What are the required qualifications of a Content Marketing Specialist?

• Minimum of one (1) year of experience in content marketing, marketing, or a related role within an outsourced services environment
• Proven track record of successfully creating and executing content and marketing campaigns
• Strong written and verbal communication skills, with the ability to adapt tone and style for different audiences and channels
• Proficiency with digital marketing tools and content management platforms
• Strong analytical skills, with the ability to interpret performance data and identify optimization opportunities
• Creative mindset, with strong attention to detail and brand consistency
• Strong organizational skills, with the ability to manage content calendars and multiple projects simultaneously
• Results-driven approach, with a growth mindset and strong problem-solving abilities

Ninja Perks and Benefits

*Full time employees

• Competitive compensation
• Adherence to government-mandated benefits
• Retirement Savings Program with Company Matching
• Life Insurance
• Paid time off, birthday leave
• Bonus and incentive plans
• Opportunities for skills training and personal and professional development
• Employee Referral Program
• Beautiful office space (for onsite employees)
• Free lunch provided daily (for onsite employees)

Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?

The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.

SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.

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