Content Marketing Specialist

SupportNinja; Metro Manila; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Competitive compensation

Government-mandated benefits

Retirement savings program

Life insurance

Paid time off

Birthday leave

Bonus and incentives

Training opportunities

Employee referrals

Onsite lunch

Job summary

SupportNinja is seeking a Content Marketing Specialist in Metro Manila to develop and execute content marketing initiatives across written, visual, and social channels.

You will collaborate with cross-functional teams, optimize content for SEO, analyze performance, and ensure brand consistency while supporting marketing campaigns and reporting on KPIs.

This full-time role offers opportunities for professional growth and training.

Qualifications

• Minimum of one year of experience in content marketing or a related role.
• Proven ability to create and execute content and marketing campaigns.
• Strong written and verbal communication skills.
• Proficiency with digital marketing tools and content management platforms.
• Strong analytical skills to interpret performance data.
• Creative mindset with attention to detail and brand consistency.
• Ability to manage content calendars and multiple projects.
• Growth mindset with problem-solving abilities.

Responsibilities

• Plan, create, and publish content across channels (website, blog, social, email, press releases).
• Develop content calendars and coordinate production timelines.
• Conduct market and audience research to inform strategy.
• Optimize content for SEO and keyword performance.
• Monitor content and campaign performance and report insights.
• Maintain brand consistency across materials and channels.
• Collaborate with sales, product, and design teams.
• Support marketing campaigns across digital and traditional channels.
• Track performance and implement optimizations.

Skills

Content marketing

SEO

Content management

Analytics

Tools

Content management platforms

Digital marketing tools

Job description

Content Marketing Specialist is responsible for developing and executing content marketing initiatives, including written, visual, and social content, to enhance brand awareness and support marketing campaigns within an outsourced services environment. This role collaborates with cross-functional teams to create compelling content, analyze performance, and identify opportunities to strengthen marketing effectiveness.

What does a day in the life of a Content Marketing Specialist look like?

• Plan, create, and publish content across various channels, including website copy, blog posts, social media posts, email campaigns, and press releases
• Develop content calendars and coordinate content production timelines across marketing channels
• Conduct market and audience research to identify customer needs, preferences, and trends, using insights to inform content strategy and messaging
• Optimize content for search engines (SEO), incorporating relevant keywords and best practices to improve organic visibility
• Monitor and analyze content and campaign performance metrics, such as engagement, conversion rates, and ROI, generating reports and recommendations for optimization
• Maintain brand consistency across all content and marketing materials, ensuring adherence to brand guidelines and messaging
• Collaborate with internal teams, including sales, product development, and design, to align content efforts with overall business objectives
• Support the planning and execution of marketing campaigns across digital, social media, email, and traditional channels
• Track campaign and content performance, identifying areas for improvement and implementing optimization strategies
• Adhere to company policies and procedures
• Meet or exceed performance targets for related KPIs
• Continuously improve knowledge of content marketing strategies, digital tools, and industry best practices through training and learning initiatives
• Collaborate with other departments as needed
• Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
• Perform other duties as assigned

What are the required qualifications of a Content Marketing Specialist?

• Minimum of one (1) year of experience in content marketing, marketing, or a related role within an outsourced services environment
• Proven track record of successfully creating and executing content and marketing campaigns
• Strong written and verbal communication skills, with the ability to adapt tone and style for different audiences and channels
• Proficiency with digital marketing tools and content management platforms
• Strong analytical skills, with the ability to interpret performance data and identify optimization opportunities
• Creative mindset, with strong attention to detail and brand consistency
• Strong organizational skills, with the ability to manage content calendars and multiple projects simultaneously
• Results-driven approach, with a growth mindset and strong problem-solving abilities

Ninja Perks and Benefits

*Full time employees

• Competitive compensation
• Adherence to government-mandated benefits
• Retirement Savings Program with Company Matching
• Life Insurance
• Paid time off, birthday leave
• Bonus and incentive plans
• Opportunities for skills training and personal and professional development
• Employee Referral Program
• Beautiful office space (for onsite employees)
• Free lunch provided daily (for onsite employees)