Consultant, HCM Org Design & Service Delivery

Coca-Cola HBC; Taguig; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Coca-Cola HBC in Taguig, Philippines, is seeking an HCM Org Design & Service Delivery Consultant to support the HCM Service Delivery team. You will act as SME for Workday Core HCM, EIB mass loads, and restructures, partnering with HR, Finance, and security operations to improve data accuracy and service delivery.

The role emphasizes process ownership, hands-on delivery, data governance, and contributing to continuous improvements while building strong relationships across functions.

Qualifications

• Bachelor’s degree in computer science or related field.
• 3–6 years of hands-on Workday Core HCM experience.
• Experience with Workday data governance and HR processes.
• Strong communication and stakeholder management skills.

Responsibilities

• Support restructures and Workday HCM processes as SME.
• Lead process ownership for reorganizations and data accuracy.
• Coordinate milestones for restructures with HR, Finance, and PS service lines.
• Provide consultative guidance on EIB mass loads and data quality.
• Analyze HR data to identify improvement opportunities and drive service metrics.
• Collaborate with HCM Operations to enhance processes and data governance.

Skills

Workday Core HCM

EIB Mass Loads

Restructure delivery

Project management

Stakeholder management

Data governance

Analytical thinking

Effective communication

Education

Bachelor’s degree in computer science or related field

Tools

Nexthink

Connect

Job description

Job Description Summary: This role will support the Human Capital Manager (HCM) Service Delivery team as a subject matter expert for restructures, Workday Core HCM processes, Enterprise Interface Builder (EIB) mass loads, and related HCM service delivery activities. Participate in process improvement initiatives from concept through implementation, serving as a key point of contact for new reorganizations and restructure-related activities. Build strong partnerships with HR, Finance, PS service lines, and HCM Operations stakeholders to improve Workday processes, strengthen data accuracy, and enhance service delivery performance. Analyze HR data, processes, and systems to identify improvement opportunities and support action plans that improve productivity, operational effectiveness, and the employee experience. The Consultant, HCM Org Design & Service Delivery balances defined process ownership with hands‑on delivery support by coordinating key milestones for restructures activities, supporting HCM and Security Operations delivery needs, creating and managing content through Nexthink and Connect, and contributing to data governance exercises.

What You’ll Do for Us

• Support process ownership and delivery for reorganization, activities.
• Partner with PS service lines and HR teams to execute restructures activities, coordinate milestones, support governance discussions with HR and Finance, and help ensure Workday data is accurate, complete, and aligned to the operating structure.
• Act as a process lead for Workday data quality and HCM processes.
• Provide consultative support to the HCM Operations team on complex cases, Enterprise Interface Builder (EIB) mass loads, and restructures.
• Analyze HR data and processes to identify improvement opportunities, define actions, and track progress against agreed service metrics.
• Partner with Operations and PS service lines to maintain Workday data accuracy.
• Support continuous improvement across Workday and HCM Operations.
• Evaluate business processes, identify needs, and contribute to practical solutions that improve service delivery, strengthen operational effectiveness, and enhance the employee and stakeholder experience.

Functional Skills

• Knowledge and experience in Workday Core HCM business processes and EIBs (Mass Load)
• Knowledge and experience in restructure delivery and project management
• Excellent oral and written communication skills
• Strong problem solving, creative thinking, strategic decision making, and stakeholder management skills
• Ability to influence and collaborate across all levels of the organization

Qualifications & Requirements

• Required Bachelor’s degree in computer science or related field
• 3-6 years of hands‑on Workday Core HCM experience

What can help you be successful in the role?

Growth Behavior: Growth Mindset: Demonstrates Curiosity. Welcomes failure as a learning opportunity.

Smart Risk: Makes bold decisions/recommendations.

Externally Focused: Understands the upstream and downstream implications of his/her work.

Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers.

Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace.

Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance.

Leadership Behavior Act Like an Owner: Deliver results, creating value for our brands, our System, our customers and key stakeholders.

Collaborate with the System, Customers and Key Stakeholders

Develops Self and Others: Develop self and support others' development to achieve their full potential.

Drive Innovation: Generate new or unique solutions and embrace new ideas that help sustain our business.

What We Can Do For You

• Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable.
• International Experience: Become part of international projects and work along multicultural teams, through our global network.

Skills

• Location(s): Philippines
• City/Cities: Taguig City
• Travel Required: 00% - 25%
• Relocation Provided: No

Job Posting End Date: September 25, 2026

Our Purpose and Growth Culture

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

The Coca-Cola Company is a global community of passionate employees who are refreshing the world and making a difference every day. Innovation has been at the heart of our story since 1886. It goes beyond new flavors and brands. Learn more about our system and how we’re making an impact. As a global organization, we seek opportunities to embrace and champion progress. Our careers span across functions and are globally connected to give you an unmatched career experience. We’re glad you’ve chosen to explore your next career opportunity with The Coca-Cola Company. Learn more about our hiring process and pick up tips on how to showcase your experience and skills so you can stand out and thrive. The Coca-Cola global business system is composed of The Coca-Cola Company (TCCC), its subsidiaries and 225 bottling partners around the world. Search jobs throughout our system.