Consultant, Business Continuity Planning

cnx; Quezon City; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Concentrix seeks a Consultant, Business Continuity Planning to join the Global Security team in Quezon City. You will shape and oversee business continuity, crisis management and disaster recovery strategies for regional clients, ensuring alignment with ISO 22301 standards and contractual requirements.

You will provide SME oversight, drive BCM projects, ensure plans are implemented at site and geo levels, test arrangements, and engage with client teams to deliver risk-aware solutions on time.

Qualifications

• Experience leading BCM, crisis management, and disaster recovery programs.
• Strong understanding of contractual BCM obligations and regulatory standards.

Responsibilities

• Provide SME oversight and strategic direction for BCM, crisis management, and disaster recovery.
• Own and implement BCM frameworks and procedures.
• Ensure compliance with contractual obligations and highlight risk areas.
• Develop and maintain site/geo level BCM plans and schedule testing.
• Identify dependencies across processes, applications, technology, and external parties.
• Ensure BCM requirements are met per client contracts and enterprise strategies.
• Manage risk identification and escalation at account/location levels.
• Lead projects to enhance BCM arrangements and compliance.
• Align geo BCM with ISO 22301 standards and certifications where applicable.
• Provide strategic BCM guidance during client connects.
• Complete mandatory training within the specified timeframe.
• Attend regular 1:1 meetings with manager and team.

Skills

Business Continuity

Crisis Management

Disaster Recovery

ISO 22301

Job description

Job Title:

Consultant, Business Continuity Planning

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures.

The position is part of Global Security team. Business continuity and Crisis Management team works closely with the Leadership, Business and Shared service teams. The team ensures that the BCM risks are understood, addressed and deviations reported proactively thus maintaining healthy BCMS culture at the region level.

• Providing SME oversight and strategic direction to the span for Business Continuity, Crisis Management and Disaster Recovery
• Ownership and implementation in line with Business Continuity and Crisis Management Framework and associated procedures
• Ensuring compliance to contractual obligations duly highlighting risk areas (if any)
• Ensuring Business continuity plans are completed at site/ location/ geo levels and maintained at predefined periodicity
• Understand dependencies for business processes, business functions, applications, technology, and internal /external parties related to the business
• Ensuring engagement specific business continuity requirements are met in line with the contractual requirements, needful strategies and plans are in place and arrangements tested at agreed periodicity
• Engaging with client teams and providing the right solution apt to the BCM requirements of the client
• Ensuring Risks are identified and highlighted at account/ location/ geo levels
• Driving special projects to enhance organizations BCM arrangements and enhanced compliance requirements and are completed in a timely manner
• Ensuring alignment of Geo level BCM arrangements to the requirements of standard ISO 22301 and certification (where agreed with management) thereof
• Providing strategic direction on BCM arrangements during client connects
• Complete all assigned, mandatory training within the timeframe provided
• Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports

Location:

PHL Quezon City - Tera Tower 11th Floor

Language Requirements:

Time Type:

Full time