Compliance Specialist

Hammerjack Pty Ltd; Philippines; On-site; PHP 480,000 - 720,000; Full time

Benefits offered by this job

Great Place to Work certified

Global company trips

10-Year Club stability

Global talent network

Annual pay reviews

Comprehensive medical care

Generous paid leave

LinkedIn Learning training

Job summary

Hammerjack Pty Ltd is seeking a quality and compliance professional to lead product quality activities and coordinate regulatory documentation across global markets. You will manage customer inquiries, investigations, supplier CAPAs, and ensure audit-ready records throughout the product lifecycle.

The role involves coordinating artwork, barcode management, translations, and label updates prior to product launches, while partnering with suppliers and regional teams across APAC and beyond to

Qualifications

• 4+ years in product compliance, QA, regulatory affairs in FMCG/personal care.
• Strong knowledge of product lifecycle and regulatory requirements.
• Experience with GS1/barcode management is advantageous.
• Excellent documentation and stakeholder management skills.

Responsibilities

• Lead end-to-end product quality activities and handle customer queries.
• Coordinate compliance and regulatory documentation across markets.
• Own testing process from planning to dossier completion.
• Review artwork, GS1 barcode, translations, and labels before launches.
• Collaborate with cross-functional teams and suppliers globally for launches.

Skills

Product quality

Regulatory affairs

Documentation

GS1/barcode management

Job description

Join one of Australia's fastest-growing personal care brands, expanding its global presence across key markets including the UK, EMEA, the US, and beyond. Help bring innovative products to market while working alongside a passionate, collaborative team!

The Opportunity

Help bring innovative personal care products to consumers worldwide by leading quality and compliance coordination throughout the product lifecycle. Partner with suppliers and cross-functional teams to deliver market-ready products with excellence and efficiency.

Why join us

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
• Grow with stability: 100+ in our 10-Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work-life balance matters
• Level up with LinkedIn Learning and tailored training

Staff Testimonial

Each one of us given a chance to shine with continuous learning through training, mentoring, and stretched with opportunities to test ourselves. Our managers recognize our efforts and motivate us with regular appreciation for our achievements. - Senior Broker, ASW Philippines.

What You'll Do

• Manage end-to-end product quality activities, including customer queries, complaint investigations, supplier CAPAs, and quality issue resolution across global markets.
• Coordinate product compliance and regulatory activities by maintaining product documentation, supplier records, technical files, SOPs, and ensuring documentation remains accurate and audit-ready.
• Own the product testing process from planning through completion, including laboratory coordination, sample management, protocol tracking, timelines, and product dossiers.
• Review and coordinate product artwork, barcode (GS1) management, translations, and label updates, ensuring accuracy and compliance before product launches.
• Partner with cross-functional teams, suppliers, manufacturers, customer service, and regional stakeholders across Australia, New Zealand, the UK, EU, the US, and GCC to support new product launches and day-to-day operational activities.

Key Criteria

• At least 4 years of experience in product compliance, quality assurance, regulatory affairs, or a similar role within FMCG, cosmetics, personal care, pharmaceuticals, or a related manufacturing environment.
• Strong understanding of product quality processes, technical documentation, regulatory compliance, and product lifecycle management, with exposure to GS1 or barcode management considered highly advantageous.
• Exceptional attention to detail, organizational skills, and the ability to manage multiple priorities, documentation, and deadlines in a fast-paced environment.
• Proactive problem solver with excellent communication and stakeholder management skills, capable of working independently while collaborating effectively with global teams and external suppliers.
• Passion for the beauty or personal care industry, coupled with a can-do attitude, strong ownership mindset, adaptability, and a willingness to continuously learn and improve.

Work setup

• Manila (BGC, Taguig): Full onsite setup for the first 3–6 months, aligned with Australian business hours: 6:00 AM to 3:00 PM PHT. Depending on performance, the role will transition to a hybrid setup thereafter.