Compliance Operations Manager

RXinsider LTD.; Hinoba-an; On-site; PHP 7,505,000 - 11,257,000; Full time

Job summary

Inovalon is seeking a Compliance Operations Manager to support the Corporate Compliance Program across Legal, Privacy, and Compliance. You will coordinate training, vendor oversight, site audits, and documentation to strengthen execution, traceability, and accountability within the program.

The role requires 7+ years in compliance and related fields, with strong PM skills and cross-functional collaboration across global teams. This position is USA-based and not open to immigration sponsorship.

Qualifications

• Bachelor's degree or commensurate work experience.
• 7+ years of experience in compliance, risk management, legal operations, privacy, audit, or related field.
• Experience managing compliance programs, policies, and internal controls.
• Strong project management and operational excellence skills, with the ability to manage competing priorities.
• Experience leading compliance investigations, risk assessments, audits, and remediation activities.
• Ability to partner effectively across global, cross-functional teams.
• Strong analytical, critical-thinking, and problem-solving skills.

Responsibilities

• Provide operational support for Corporate Compliance Program activities, including training, vendor oversight, auditing and monitoring, policy governance, and documentation.
• Support training administration, tracking completion, follow-ups, and escalation as needed.
• Manage vendor oversight activities: tiering, site audits, evidence collection, follow-up.

Skills

Project management

Operational excellence

Risk assessment

Cross-functional collaboration

Auditing

Privacy/compliance

Education

Bachelor's Degree

Tools

OneTrust

Job description

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Summary:

The India-based Compliance Operations Manager will support the management and execution of the Corporate Compliance Program, with responsibility for coordinating, overseeing, and driving key compliance operations activities across the Legal, Privacy and Compliance function. This role will provide operational support for compliance training, including tracking, follow-up, reporting, and related documentation as well as vendor oversight activities, including vendor compliance matters, site audit activities and follow-up monitoring. The role is intended to strengthen execution, documentation, and accountability across the broader Corporate Compliance program and its key operational activities.

Essential Functions:

• Provide operational support for Corporate Compliance Program activities, including compliance training, vendor oversight, auditing and monitoring, policy governance, compliance documentation, and related activities
• Support compliance management with training administration, including tracking completion status, preparing follow-up reports, monitoring delinquency trends, maintaining supporting documentation, and coordinating reminders or escalations as needed
• Manage vendor oversight activities, including scheduling and documenting vendor tiering meetings, maintaining tiering trackers, coordinating site audit logistics, collecting audit evidence and tracking open follow-up items through closure
• Coordinate client, vendor and third-party audit requests, including oversight of documentation and evidence collection, deadline management, and follow-up on outstanding requests and corrective action items
• Manage compliance program tracking and reporting, including dashboards, status reports, meeting documentation, and other management tools that provide visibility into compliance activities, priorities, and progress
• Coordinate with U.S. and India-based stakeholders to support timely information gathering, issue escalation, documentation review and completion of assigned compliance operations activities
• Assist with periodic reviews of compliance policies, procedures, and control documents by tracking review cycles, compiling feedback, and maintaining version control and approval documentation
• Lead the initial preparation of Compliance Committee materials, including drafting meeting agendas, minutes, follow-up trackers, and coordinate review and finalization with Compliance leadership
• Identify and assess operational gaps, overdue items, documentation deficiencies and process inefficiencies, and drive appropriate escalation, follow-up and resolution in coordination with Compliance leadership
• Maintain subject matter awareness of applicable compliance processes and internal requirements to support consistent execution of compliance operations activities
• Take on additional assignments and responsibilities as business needs dictate

Required (Must Have):

• Bachelor’s Degree in Arts/Sciences (B.A./B.S.) or commensurate work experience
• 7+ years of experience in compliance, risk management, legal operations, privacy, audit, or a related field.
• Experience managing compliance programs, policies, and internal controls.
• Strong project management and operational excellence skills, with the ability to manage competing priorities.
• Experience leading compliance investigations, risk assessments, audits, and remediation activities.
• Ability to partner effectively across global, cross-functional teams.
• Strong analytical, critical-thinking, and problem-solving skills.

Preferred (Good to Have):

• Experience in healthcare, healthcare technology, privacy, or other regulated industries.
• Knowledge of privacy and compliance frameworks, including HIPAA, GDPR, AI governance, and third-party risk management.
• Experience supporting compliance operations in a global environment.
• Familiarity with governance, risk, and compliance (GRC) platforms such as OneTrust or similar tools.

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. You

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link

To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link