Commercial Quoting Specialist - Cisco / ICT (B2B AU Telco)

MicroSourcing; Metro Manila; On-site; PHP 480,000 - 720,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Above-market compensation

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing is hiring a Commercial Quoting Specialist to support quoting, procurement, and operations for Managed Network Services. The role focuses on accurate quote development, order processing, and delivering operational excellence in a dynamic Philippines delivery environment.

You will collaborate with sales, product teams, and vendors, ensuring compliant pricing while driving renewal offers and customer satisfaction. Onsite in Taguig, dayshift.

Qualifications

• 3+ years in ICT quoting, procurement or service delivery.
• Experience with quoting vendors like Cisco, HPE, etc.
• Experience with order management.
• SAP and Salesforce experience desirable.
• Strong analytical and problem-solving skills.
• Attention to detail and accuracy.
• Effective communication and stakeholder management.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Prepare accurate and timely quotes for managed network services.
• Work with sales and product teams to validate pricing and requirements.
• Ensure compliance with pricing and commercial frameworks.
• Coordinate with Account Managers for renewal offers.
• Support sales order creation and contract administration.
• Maintain records in SAP or equivalent systems.
• Manage workflow tickets, ensuring SLA adherence and timely completion.
• Collaborate with internal teams, vendors and customers; identify improvements.

Skills

ICT quoting

Procurement

Service delivery

Order management

SAP

Salesforce

Analytical thinking

Attention to detail

Communication

Stakeholder management

Tools

SAP

Salesforce

Job description

Discover your 100% YOU with MicroSourcing!

Location: BGC, Taguig

Work setup & shift: Onsite | Dayshift

Be a part of something big at Microsourcing!

We're building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and pushing the boundaries of digital innovation.

Our client serves mid-market to large enterprise customers and is committed to building a sustainable, high-performance environment in the Philippines. We partner with our client to foster an inclusive culture that attracts, develops, and retains top talent—creating an exceptional place to work while enabling the delivery of a world class service centre

This is your chance to contribute to projects that connect millions nationwide while working with cutting-edge technology. Join us on this exciting journey and grow your career with a company that's at the forefront of the telecommunications industry!

Your Role:

This role is responsible for supporting quoting, procurement and operational activities for Managed Network Services. The specialist ensures accurate, timely quote development, supports order processing and contributes to operational excellence and customer satisfaction.

As a Commercial Quoting Specialist - Cisco / ICT , you will:

Quoting & Commercial Support

• Prepare accurate and timely quotes for managed network services
• Experience working with quoting hardware, maintenance, software and subscription
• Work with sales and product teams to validate pricing and requirements
• Ensure compliance with pricing and commercial frameworks
• Working with vendors and OEM to deal register opportunities.
• Proactively managing the end-to-end renewal lifecycle for existing ICT contracts, ensuring timely re-quoting ahead of contract expiry
• Coordinating with Account Managers to present competitive renewal offers that retain and grow customer revenue

Order & Contract Management

• Support sales order creation and contract administration
• Maintain accurate records in SAP or equivalent systems

Operational Support

• Manage incoming requests via workflow management tickets
• Ensure SLA adherence and timely completion of tasks
• Assist in resolving operational escalations

Stakeholder Engagement

• Collaborate with internal teams, vendors and customers
• Provide updates and maintain strong communication channels
• Identify process improvements and efficiencies
• Support automation and best practice initiatives

What You Need:

Experience:

• 3+ years in ICT quoting, procurement or service delivery
• Experience working with quoting vendors like Cisco ,HPE etc.
• Experience with order management
• SAP and salesforce experience desirable

Skills:

• Strong analytical and problem-solving skills
• Attention to detail and accuracy
• Effective communication and stakeholder management
• Ability to manage multiple tasks and deadlines

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent.

We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/