Commercial Excellence and SI&A Manager, PH & ID
Brighter Signals
Erhalte eine Antwort von diesem Arbeitgeber
Dein Lebenslauf und dein Anschreiben, genau auf das zugeschnitten, was gesucht wird.
Zusammenfassung
Johnson & Johnson is seeking a Senior Commercial Excellence lead to steer analytics and BI initiatives across Indonesia and Philippines. You will partner with market leaders to drive growth, data quality, and cross-functional collaboration, building scalable analytics and decision support capabilities.
The role emphasizes governance, advanced analytics, and stakeholder management, with fluency in English and cross-SEA collaboration.]
Qualifikationen
- Bachelor's degree in Business, Economics, Finance, Statistics, Data Science, Computer Science, Engineering or related discipline.
- Minimum 6 years of relevant experience in Commercial Excellence, SFE, business intelligence, analytics, strategy or related commercial role.
- Experience leading people and delivering through direct reports.
- Hands-on Power BI development including data modelling, Power Query and DAX.
- CRM and commercial data governance; exposure to Veeva, Salesforce or Microsoft Dynamics is advantageous.
- SQL knowledge; forecasting; predictive modelling; Python or R is a plus.
- Experience in medical devices, pharmaceuticals, healthcare, distributor-led model preferred.
- Professional fluency in English and Thai; cross-SEA working.
Aufgaben
- Lead Commercial Excellence and partner with market leaders to translate SEA priorities into a roadmap, governance cadence and execution plan.
- Act as a strategic thought partner to market and business unit leaders, bringing evidence-based perspective to growth choices.
- Lead, coach and prioritize the work of direct reports; build analytics and commercial operations capability.
- Establish cross-market ways of working while considering distributor models and data maturity.
- Own end-to-end BI roadmap for SEA markets, including dashboards and data integration.
- Develop executive-ready Power BI dashboards with internal and external data for decision-making.
- Frame questions, test hypotheses, quantify opportunities and translate analysis into action.
Kenntnisse
Ausbildung
Tools
Jobbeschreibung
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Sales Enablement
Sales Strategy
People Leader
Taguig, National Capital Region (Manila), Philippines
Lead the Commercial Excellence function for Indonesia & Philippines, ensuring disciplined commercial operations while accelerating the shift from reporting what happened to identifying what is likely to happen and recommending what the business should do next. The role will partner with commercial leaders to convert external market signals, competitive intelligence and internal data into clear choices that improve growth, field productivity and execution quality.
- Commercial leaders use trusted dashboards and decision-ready insights as part of routine business reviews and planning.
- Indonesia and Philippines maintain reliable sales, customer, product, territory and activity data, with clear ownership and controls.
- SFE, incentives, segmentation, targeting and territory decisions are consistent, compliant and linked to business priorities.
- The analytics agenda progresses from descriptive to diagnostic, predictive and prescriptive use cases with measurable adoption.
- The distributor operates as an effective data partner, with agreed standards, timely submissions and transparent issue resolution.
- The local Commercial Excellence team is focused, capable and increasingly automated rather than trapped in manual reporting.
- Commercial Excellence leadership and business partnering
- Own the Commercial Excellence agenda for Indonesia and Philippines, translating SEA priorities and market needs into a practical roadmap, governance cadence and execution plan.
- Act as a strategic thought partner to market and business unit leaders, bringing an independent, evidence-based perspective to growth choices, resource allocation and performance interventions.
- Lead, coach and prioritize the work of direct reports; build capability in analytics, commercial operations, stakeholder management and business storytelling.
- Create strong cross-market ways of working while recognizing differences in customer models, distributor arrangements and data maturity.
- Business intelligence, advanced analytics and decision support
- Own the end-to-end BI roadmap for Thailand and Vietnam, including data requirements, model design, dashboard development, adoption and continuous improvement.
- Develop and maintain executive-ready Power BI dashboards that integrate internal sales, CRM, customer, product, territory, incentive and activity data with relevant external market and competitor information.
- Move beyond descriptive reporting by applying diagnostic analysis to explain performance drivers, predictive methods to anticipate outcomes, and prescriptive approaches to recommend actions.
- Frame ambiguous commercial questions, test hypotheses, quantify opportunities and risks, and translate analysis into clear choices for non-technical stakeholders.
- Build repeatable analytics for use cases such as demand and performance forecasting, account opportunity prioritization, territory optimization, incentive effectiveness, tender or pipeline intelligence, and next-best-action, where data readiness supports them.
- Establish transparent assumptions, confidence ranges and model monitoring; avoid false precision and clearly communicate limitations.
- Sales force effectiveness and commercial operations
- Design and govern sales force deployment, territory alignment, segmentation and targeting based on business potential and SEA SFE guidance.
- Define and monitor SFE KPIs, link customer potential, commercial activity and results, and facilitate regular performance and productivity reviews with commercial teams.
- Lead annual and in-year target setting support, incentive scheme design, modelling, budgeting, calculation governance and performance tracking in line with approved guidance and the Code of Conduct.
- Own CRM governance and adoption, including data standards, role or territory mapping, customer classification, user enablement and actionable reporting.
- Partner with Marketing and Sales leadership on onboarding, CRM, KPI and SFE capability building.
- Data governance, distributor partnership and automation
- Establish clear ownership, definitions and quality controls for customer, product, sales, territory and hierarchy master data across Indonesia and Philippines.
- Partner closely with the distributor to align data specifications, submission timelines, reconciliation routines and issue-resolution mechanisms; drive shared accountability for clean, complete and decision-useful data.
- Lead root‑cause resolution of recurring data issues rather than relying on downstream manual corrections.
- Automate recurring data preparation, reconciliation and reporting workflows using appropriate governed tools, reducing manual effort and increasing reliability, auditability and scalability.
- Maintain documentation, version control and traceability for key datasets, calculations, dashboards and models.
- External market, competition and strategic insight
- Create a structured approach to monitoring market trends, competitors, customer dynamics, technology adoption and other signals relevant to strategic and commercial decisions.
- Synthesize primary and secondary research with internal evidence to identify growth pockets, risks, white-space opportunities and changes in competitive position.
- Partner with regional SI&A and cross-functional stakeholders on forecasts, market assessments, business planning and strategy projects.
- Present focused recommendations to leadership, separating facts, assumptions and implications.
- Governance and cross-functional execution
- Ensure commercial processes, analytics and incentive operations follow relevant policies, approval requirements and audit standards.
- Collaborate with Commercial, Marketing, Finance, HR, IT, Supply Chain and SEA Commercial Excellence to resolve dependencies and deliver integrated solutions.
- Prioritize work based on business value, risk and feasibility; manage trade-offs transparently in a fast-paced environment.
RESULT AREA
ILLUSTRATIVE INDICATORS
Quality and adoption of insights in business planning and reviews; stakeholder decisions influenced by analysis
Trusted Power BI products; adoption and usage; movement of priority use cases toward predictive and prescriptive outputs
Timely, accurate and compliant target, KPI, territory and incentive processes; clear remedial actions from performance reviews
Improved completeness, accuracy, consistency and timeliness of distributor and internal data; reduction in recurring reconciliation issues
Reduced manual reporting effort, short cycle times and stronger process documentation and control
Clear priorities, strong delivery discipline, capability growth and effective succession or coverage within the team
- Bachelor's degree in Business, Economics, Finance, Statistics, Data Science, Computer Science, Engineering or a related discipline; a relevant postgraduate degree is an advantage.
- Minimum 6 years of relevant experience in Commercial Excellence, SFE, business intelligence, analytics, strategy, consulting or a related commercial role.
- Demonstrated experience leading people, setting priorities and delivering through direct reports.
- Hands‑on experience developing and maintaining Power BI solutions, including data modelling, Power Query and DAX; ability to build effective, decision‑oriented visualizations is essential.
- Experience working with complex commercial datasets and translating analysis into business recommendations for senior stakeholders.
- Experience with CRM and commercial data governance; exposure to Veeva, Salesforce, Microsoft Dynamics or similar platforms is advantageous.
- Working knowledge of SQL, statistics, forecasting, experimentation or predictive modelling is strongly preferred. Python or R experience is an advantage.
- Experience in medical devices, pharmaceuticals, healthcare, hospital specialty or a distributor‑led business model is preferred.
- Prior consulting, strategy, advanced analyst or market intelligence experience is an advantage.
- Professional fluency in English and Thai; ability to work effectively across Thailand, Vietnam and the wider SEA organization.
Connects data to commercial reality and focuses analysis on decisions, value and execution.
Combines structured problem solving, statistical judgement and curiosity; challenges weak logic and tests alternatives.
Builds robust Power BI models and dashboards, understands data lineage, and can engage credibly on automation and analytics methods.
Distils complexity into a clear storyline, recommendation, assumptions and change triggers.
Builds trust with sales, functional partners and distributors while maintaining standards and constructive challenge.
Sets direction, coaches for growth, raises quality and creates accountability without becoming a bottleneck.
Balances strategic capability building with accurate, timely delivery of critical operational work.
Drives adoption, simplifies processes and helps teams use new tools and insights in day‑to‑day decisions
Power BI dashboard development; Power Query; DAX; data modelling; advanced Excel; commercial KPI design; data visualization and analytical storytelling.
SQL; forecasting; statistical analysis; data quality controls; CRM administration or analytics; workflow automation; requirements translation.
Python or R; predictive modelling or machine learning; Power Apps or Power Automate; external market research; consulting toolkit; healthcare analytics.
- Internal: Indonesia and Philippines commercial leaders, business unit leaders, Sales, Marketing, Finance, HR, IT, Supply Chain, regional SI&A and SEA Commercial Excellence.
- External: Distributor counterparts and, where relevant, selected research, data or analytics partners.
Brand Positioning Strategy, Competitive Landscape, Customer Centricity, Customer Experience Management, Developing Others, Execution Focus, Incentive Policy, Procedures, and Quotas, Inclusive Leadership, Leadership, Objectives and Key Results (OKRs), Project Management, Sales Enablement, Sales Prospecting, Sales Support, Solutions Selling, Strategic Sales Planning, Strategic Thinking, Supervision
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
