Collections & Payment Negotiations Specialist

Exigo Collections and Allied Services Co.; Makati; On-site; PHP 167,000 - 234,000; Full time

Job summary

Exigo Collections and Allied Services Co. in Makati is seeking a full-time on-site Collector with no prior experience required and a high school diploma or equivalent. The role focuses on contacting borrowers, communicating account details and payment options, and negotiating feasible payment arrangements within company guidelines.

The position emphasizes follow-ups on promised payments and handling customer inquiries professionally to maintain strong client relations.

Qualifications

• No work experience required.
• High School or equivalent education.
• Full-time, on-site role in Makati.

Responsibilities

• Contact borrowers/customers through authorized communication channels to remind them of their outstanding obligations.
• Clearly and professionally communicate the account status, outstanding amount, and available payment options.
• Encourage and negotiate reasonable payment arrangements within the authority and guidelines provided by the Company and client.
• Follow up on promised payments and agreed payment schedules.
• Handle customer questions, concerns, disputes, and requests professionally and appropriately.

Skills

Communication

Negotiation

Education

High School or equivalent

Job description

Exigo Collections and Allied Services Co. in Makati is seeking a full-time on-site Collector with no prior experience required and a high school diploma or equivalent. The role focuses on contacting borrowers, communicating account details and payment options, and negotiating feasible payment arrangements within company guidelines.

The position emphasizes follow-ups on promised payments and handling customer inquiries professionally to maintain strong client relations.