Collections & Customer Care Specialist

Wealth Development Bank Corp.; Cebu City; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

14th month pay

15th month pay

Accident Insurance

Medical Plan

Leave Credits (Above industry)

Bereavement Assistance

Employee Loan Programs

Service Award

WealthBank Learning Institute

Job summary

Wealth Development Bank Corp. is seeking a Collection Associate to manage past due loan collections and assist clients with inquiries and loan requests. The role focuses on maintaining customer relationships while ensuring timely collections and accurate account activity.

The position requires a 4-year degree and at least two years in credit/collection work, with benefits and growth opportunities within WealthBank. This is an on-site role based in Cebu City, Philippines.

Qualifications

• Graduate of any 4-year course.
• With at least 2-year experience in credit and collection related works—phone or field collector is an advantage.

Responsibilities

• Performs collection duties.
• Account monitoring.
• Customer service.

Job description

Wealth Development Bank Corp. is seeking a Collection Associate to manage past due loan collections and assist clients with inquiries and loan requests. The role focuses on maintaining customer relationships while ensuring timely collections and accurate account activity.

The position requires a 4-year degree and at least two years in credit/collection work, with benefits and growth opportunities within WealthBank. This is an on-site role based in Cebu City, Philippines.