Collections Associate

J-K Network Services; Quezon City; On-site; PHP 334,800 - 446,400; Full time

Job summary

A leading IT company in Quezon City is seeking an Accounts Receivable Collections Associate to join their dynamic team. This role requires effective communication and organizational skills as you will handle inquiries, collect overdue payments, and collaborate with various departments. Candidates must hold a Bachelor’s Degree and have 2 to 3 years of relevant experience in collections, billing, or invoicing within a BPO setting. Interested applicants must be amenable to a nightshift schedule and can start immediately.

Qualifications

• At least 2 to 3 years of relevant experience in Collections, billing and invoicing in a BPO company.
• Willing to work in Quezon City.
• Amenable to nightshift schedule.

Responsibilities

• Respond to inquiries from both internal and external clients via phone and email.
• Collect overdue payments by contacting clients through various channels.
• Collaborate with various departments to resolve cash application issues.
• Prioritize tasks and address client issues efficiently.
• Perform account reconciliations using spreadsheets.

Skills

Communication skills

Organizational skills

Technical skills

Education

Bachelor's Degree

Job description

Company Profile

It is one of the known IT companies in the industries that already have more than 100 years in the industry. They provide a different kind of technology advancement to their client.

Position

Accounts Receivable Collections Associate

Company Industry

IT Company

Work Location

Quezon City

Work Schedule

Nightshift

Salary

Php 30,000 - Php 40,000

Work Set Up

Work onsite

Job Requirements

• Bachelor Degree Holder
• At least 2 to 3 years of relevant experience in Collections, billing and invoicing in a BPO company
• Amenable to nightshift schedule
• Can start as soon as possible
• Willing to work in Quezon City

Job Responsibilities

• Respond to inquiries from both internal and external clients via phone and email in a fast-paced, highly dynamic environment.
• Take initiative to collect overdue payments by contacting clients through phone, email, or online portals.
• Collaborate with various departments to resolve issues related to cash application and billing, independently reconciling complex accounts to ensure timely resolution of client concerns.
• Leverage strong organizational, communication, and technical skills to effectively prioritize tasks, address client issues, and process payments efficiently.
• Perform daily or monthly account reconciliations using tools such as spreadsheets, including maintaining a daily cash log.

Look for

Ms. Riva

Recruitment Process

• Initial Interview
• Assessment
• Final Interview
• Job Offer