Collections Associate

Genpact Ltd.; Muntinlupa; On-site; PHP 320,000 - 460,000; Full time

Job summary

Genpact is a leader in AI-driven business transformation with an established AI Gigafactory accelerating intelligent solutions. The role sits in an office environment in the Philippines, offering exposure to banking operations, data analytics, and customer service tasks.

The team collaborates to deliver measurable outcomes for global clients, fostering growth and agile problem-solving. Ideal candidates bring finance-related degrees, strong analytical abilities, and a drive to contribute to

Qualifications

• Bachelor’s degrees in Commerce, Economics, or Finance.
• MBA or Business Analytics is a plus.
• Certifications listed in the ad are not required for entry roles.

Responsibilities

• Handle basic banking support tasks, update records and verify documents.
• Maintain accuracy and follow standard operating procedures.
• Provide support to senior team members.

Skills

Accounts Receivable

Data Analytics

Data Visualization

Customer Service

Financial Analysis

Risk Management

Treasury Analysis

Banking Operations

Education

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Masters - Business Administration

Masters - Business Analytics

Job description

Job Description

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Responsibilties Handle basic banking support tasks such as updating records, verifying documents, and assisting with customer queries. Maintain accuracy and follow standard operating procedures. Provide support to senior team members.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Financial Planner (CFP) - Servico Brasileiro de Apoio as Micro e Pequenas Empresas (SEBRAE)Servico Brasileiro de Apoio as Micro e Pequenas Empresas (SEBRAE), Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow, Certified Regulatory Compliance Manager (CRCM) - The International Association of Risk and Compliance Professionals (IARCP)The International Association of Risk and Compliance Professionals (IARCP), Certified Risk Professional (CRP) - UdemyUdemy

Required Skills

• Accounts Receivable (AR)
• Accounts Receivable Management (ARM)
• Banking Operations
• Core Banking
• Customer Service
• Data Analytics
• Data Visualization
• Financial Analysis Reporting
• Process Consulting
• Risk Management
• Stakeholder Management
• Treasury Analysis

Language

Intermediate - B1

Additional Job Location -

Job Type

Regular

Master Skill List -

Consumer Banking - Practice

Remote Type -

Office

Work Shift -

Rotating (Philippines)

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.