Collections, AR & AP Professionals

Ugnay Solutions Philippines; Metro Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

Ugnay Solutions Philippines is building a talent pool of experienced Collections and Accounts Receivable professionals for upcoming projects. We welcome candidates spanning from Representatives to Team Leads and Managers, with exposure to local, domestic, and international clients.

Role involves managing balances, aging, and coordinating with internal teams to resolve discrepancies, while supporting AR and potentially AP activities. Strong negotiation and communication skills are essential.

Qualifications

• Experience in collections, accounts receivable, or accounts payable.
• Experience handling local/domestic and/or international accounts is an advantage.
• Open to roles from Representatives to Managers across collection teams.
• Strong communication, negotiation, and follow-up skills.
• Solid understanding of AR aging, invoicing, payments, and account reconciliation.
• Experience with ERP, accounting, or collections systems such as Oracle NetSuite, SAP, Microsoft Dynamics, QuickBooks, Salesforce, HighRadius, Excel is a plus.
• Strong attention to detail and ability to manage multiple accounts and priorities.

Responsibilities

• Manage customer accounts and follow up on outstanding balances and overdue invoices
• Handle local and/or international collections through phone, email, and other channels
• Monitor AR aging and prioritize collection activities
• Resolve billing, payment, and account discrepancies with internal teams
• Maintain accurate customer and collection records
• Prepare collection reports and provide updates on outstanding accounts
• Escalate complex or high-risk accounts when necessary
• For senior roles, lead collection teams, monitor performance, and drive collection targets and process improvements
• Support Accounts Receivable (AR) and, where applicable, Accounts Payable (AP) activities

Skills

Collections

Accounts Receivable

Accounts Payable

ERP/Accounting software

Communication & negotiation

Attention to detail

Tools

Oracle NetSuite

SAP

Microsoft Dynamics

QuickBooks

Salesforce

HighRadius

Excel

Job description

About the role

We are building a talent pool of experienced Collections and Accounts Receivable professionals for upcoming project. We welcome candidates with experience supporting local/domestic and/or international customers, from Representatives, and Specialists roles to Team Lead and Manager levels.

Key responsibilities

• Manage customer accounts and follow up on outstanding balances and overdue invoices
• Handle local and/or international collections through phone, email, and other communication channels
• Monitor accounts receivable aging and prioritize collection activities
• Resolve billing, payment, and account-related discrepancies in coordination with internal teams
• Maintain accurate customer and collection records
• Prepare collection reports and provide updates on outstanding accounts
• Escalate complex or high-risk accounts when necessary
• For senior roles, lead collection teams, monitor performance, and drive collection targets and process improvements
• Support Accounts Receivable (AR) and, where applicable, Accounts Payable (AP) activities

About you

• Experience in Collections, Accounts Receivable, or Accounts Payable
• Experience handling local/domestic and/or international accounts is an advantage
• Open to Collections Representatives, Specialists, Senior Specialists, Team Leads, and Managers
• Strong communication, negotiation, and follow-up skills
• Good understanding of AR aging, invoicing, payments, and account reconciliation
• Experience using ERP, accounting, or collections systems such as Oracle NetSuite, SAP, Microsoft Dynamics, QuickBooks, Salesforce, HighRadius, Excel, or similar platforms is an advantage
• Strong attention to detail and ability to manage multiple accounts and priorities