Collections & Account Management Specialist

Personiv; Muntinlupa; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading service provider in the Philippines is looking for an experienced candidate to manage and maintain client accounts, focusing on credit control and collections. The responsibilities include handling client communications, maintaining records, and implementing collection strategies for accounts. Excellent interpersonal skills and a strong understanding of account management processes are essential. The role offers an opportunity to enhance relationships with clients through effective engagement and problem-solving strategies.

Qualifications

• Strong understanding of credit control procedures and collection methods.
• Ability to communicate effectively with clients and internal teams.
• Experience in account management and relationship building.

Responsibilities

• Respond to clients through various communication methods.
• Maintain client records and elevate matters as needed.
• Make outbound client collection calls to achieve cash flow targets.
• Document account management processes for strategic clients.
• Implement collection programs to manage overdue accounts.

Job description

A leading service provider in the Philippines is looking for an experienced candidate to manage and maintain client accounts, focusing on credit control and collections. The responsibilities include handling client communications, maintaining records, and implementing collection strategies for accounts. Excellent interpersonal skills and a strong understanding of account management processes are essential. The role offers an opportunity to enhance relationships with clients through effective engagement and problem-solving strategies.