Collection Officer

Antler; Parañaque; On-site; PHP 279,000 - 502,200; Full time

Job summary

Antler in Parañaque is seeking a Collections Officer to manage and execute debt collection activities on-site. You will analyze financial data, provide excellent customer service, and communicate with clients about overdue payments while negotiating plans and maintaining precise records.

The ideal candidate has strong debt collection experience, solid analytical skills, and the ability to work both independently and as part of a team in a dynamic microfinance or banking setting.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or related field.
• Experience in debt collection or financial services is preferred.
• Strong analytical and numerical skills.
• Excellent written and verbal communication abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Manage and execute debt collection activities.
• Analyze financial data.
• Provide excellent customer service.
• Communicate with clients regarding overdue payments.
• Negotiate payment plans.
• Maintain accurate records of collection activities.

Skills

Debt collection

Analytical skills

Customer service

Communication

Finance knowledge

Interpersonal skills

Independent work

Teamwork

Microfinance experience

Education

Bachelor's degree in Finance, Accounting, Business, or related field

Job description

Overview

This is a full-time on-site role for a Collections Officer based in Parañaque. The Collections Officer is responsible for managing and executing debt collection activities, analyzing financial data, and providing excellent customer service.

The role includes communicating with clients regarding overdue payments, negotiating payment plans, and maintaining accurate records of collection activities.

Responsibilities

• Manage and execute debt collection activities
• Analyze financial data
• Provide excellent customer service
• Communicate with clients regarding overdue payments
• Negotiate payment plans
• Maintain accurate records of collection activities

Qualifications

• Debt collection skills and experience
• Analytical skills and proficiency in financial analysis
• Customer service skills and strong communication ability
• Knowledge of finance principles
• Excellent interpersonal skills
• Ability to work independently and as part of a team
• Experience in the microfinance or banking sector is a plus
• Bachelor's degree in Finance, Accounting, Business, or related field