CMMS / EAM System Administrator

John Clements Consultants, Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

John Clements Consultants, Inc. is seeking a CMMS/EAM System Administrator in the Philippines to ensure reliability, performance, data integrity, and continuous improvement of AES's maintenance platform.

Reporting to the Contract & Operations Manager, you will be the local functional expert for CMMS/EAM, working with maintenance, IT, and external software providers to support day-to-day operations and ongoing enhancements.

Qualifications

• Bachelor's or Master's degree in IT, CS, or industrial engineering.
• 3–5 years of CMMS/EAM or ERP administration experience.
• Experience in industrial/maintenance environments.
• Experience with maintenance management systems or asset management.
• Experience with international teams is a plus.
• Strong knowledge of CMMS/EAM and maintenance processes.
• Understanding of ERP systems, databases, and admin principles.
• Experience with Power BI or BI tools.

Responsibilities

• Administer and maintain the CMMS/EAM platform ensuring availability and data integrity.
• Monitor daily system operations and scheduled processes.
• Perform database administration, configuration, data updates, and extractions.
• Investigate incidents and troubleshoot functional issues.
• Provide first-level user support and training for operators and teams.
• Develop user guides and training materials.
• Identify opportunities to improve system functionality and processes.
• Collaborate with IT and software providers on enhancements.
• Support reporting and data analysis for maintenance planning.

Skills

CMMS/EAM systems

ERP administration

Power BI

Database administration

International teams

Education

Bachelor's or Master's in IT/CS/Industrial Eng

Tools

Power BI

ERP systems

Databases / SQL

Job description

About the Role

The CMMS / EAM System Administrator will play a key role in ensuring the reliability, performance, data integrity, and continuous improvement of AES's maintenance management platform in the Philippines.

Reporting to the Contract & Operations Manager, you will serve as the local functional expert for the CMMS/EAM system. You will work closely with maintenance technicians, operational teams, IT stakeholders, customers, and external software providers to ensure the system effectively supports day-to-day maintenance operations.

This is an excellent opportunity for a systems professional with experience in CMMS, EAM, ERP, application support, or maintenance management systems who wants to take ownership of a critical business application within an international organization.
Key Responsibilities
Key Responsibilities

CMMS / EAM System Administration

• Administer and maintain the CMMS/EAM platform, ensuring system availability, performance, and data integrity.

• Monitor daily system operations, including scheduled processes, system resources, and routine maintenance activities.

• Perform database administration tasks, system configuration, data updates, and information extraction.

• Investigate, troubleshoot, and resolve system incidents and functional issues.

• Ensure maintenance data remains accurate, complete, consistent, and reliable.

User Support & Training

• Provide first-level functional support to operational users and maintenance teams.

• Troubleshoot day-to-day system issues and respond to users' functional queries.

• Conduct user training and ensure employees and customers are proficient in using the system.

• Develop user guides, documentation, and training materials.

• Promote best practices in system utilization and data quality.

System Development & Continuous Improvement

• Identify opportunities to improve system functionality, processes, and user experience.

• Participate in testing, validation, and deployment of new system features.

• Develop and optimize user interfaces for internal and external users.

• Maintain and improve integrations between the CMMS/EAM platform and other business systems.

• Collaborate with IT and software providers on system enhancements and improvements.

Reporting & Business Support

• Support operational teams through database queries, reporting, and system configuration.

• Coordinate with Data Analysts in developing and enhancing operational reports.

• Analyze user feedback and business requirements to identify system and process improvements.

• Help ensure the CMMS/EAM platform effectively supports maintenance planning, operational performance, and business decision-making.
  

Qualifications

• Bachelor's or Master's Degree in Information Technology, Computer Science, Industrial Engineering, or a related field.

• At least 3–5 years of experience in CMMS, EAM, ERP administration, application support, or a similar role.

• Experience supporting industrial, engineering, maintenance, or operational environments.

• Experience with maintenance management systems, asset management, or industrial software is highly preferred.

• Experience working with multidisciplinary or international teams is an advantage.

• Strong knowledge of CMMS/EAM systems and maintenance management processes.

• Understanding of ERP systems, databases, and system administration principles.

• Experience with Power BI or other business intelligence/reporting tools.