Are you passionate about cloud technology, customer engagement, and designing innovative business solutions?
We are looking for a Cloud Solutions Engineer who can combine technical knowledge with strong communication, consulting, and project management skills.
In this role, you will serve as the bridge between customers, cloud partners, and internal technical teams. You will help businesses identify the right public or hybrid cloud solutions based on their needs, provide technical recommendations, and support their digital transformation journey.
This is a customer-facing and business-oriented technical role that combines cloud solutions, pre-sales consulting, project coordination, and business development.
Key Responsibilities
1. Cloud Solutions and Pre-Sales Consulting
- - Understand customers' business needs, technical requirements, and challenges to recommend suitable cloud solutions.
- - Provide pre-sales consultations and develop professional cloud solution proposals.
- - Present and explain cloud solutions to customers, helping them understand the benefits and value of the proposed services.
- - Support Proof of Concept (POC) testing and solution development for potential projects.
2. Customer and Stakeholder Management
- - Build and maintain strong relationships with customers and business partners.
- - Act as the main point of contact for project coordination and customer requirements.
- - Work closely with internal departments and technical teams to ensure customer expectations are properly addressed.
- - Provide technical guidance and recommendations to help customers make informed business decisions.
- - Address customer concerns and identify opportunities to improve customer satisfaction.
3. Project Management and Coordination
- - Coordinate with different internal teams to ensure the successful development and delivery of cloud projects.
- - Manage project requirements, timelines, resources, and deliverables.
- - Facilitate communication between customers, technical teams, and other stakeholders.
- - Participate in project discussions, negotiations, contract improvements, and project implementation activities.
4. Market Research and Business Development
- - Research industry trends, customer demands, and emerging cloud technology opportunities.
- - Analyze market information to identify potential business opportunities.
- - Develop and promote cloud solutions based on industry needs and customer requirements.
- - Support business development initiatives and contribute to achieving monthly revenue targets.
Qualifications and Requirements:
Educational Background
- - Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or any Engineering-related field.
- - Other relevant academic backgrounds with strong technical knowledge are also welcome.
Technical Skills
- - Basic to advanced understanding of cloud computing concepts and services.
- - Familiarity with public cloud and hybrid cloud solutions.
- - Knowledge of cloud platforms such as AWS, Microsoft Azure, or Google Cloud is an advantage.
- - Ability to understand technical requirements and recommend appropriate solutions.
- - Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
Experience and Competencies
- - Experience in cloud computing, IT solutions, technical consulting, or related fields is an advantage.
- - Exposure to pre-sales, solution design, or customer consultation is preferred.
- - Experience in project coordination and stakeholder management is a plus.
- - Strong communication, presentation, and negotiation skills.
- - Good analytical and problem-solving abilities.
- - Customer-oriented, proactive, and able to manage multiple projects and priorities.
- - Strong sense of ownership, teamwork, and willingness to learn.
- - We also encourage Cloud Engineers who want to transition into a more customer-facing, consultative, and business-oriented role to apply.
- - Gain exposure to public and hybrid cloud solutions.
- - Work with different technical teams and business stakeholders.
- - Participate in cloud transformation projects.
- - Develop your expertise in technical consulting and solution design.
- - Build experience in customer engagement, pre-sales, and business development.