Cloud Operations & IT Engineer — Azure & Automation

WINDWARD SOFTWARE PHILIPPINES, INC.

Cebu City

Hybrid

PHP 600,000 - 1,000,000

Full time

14 days+

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Job summary

WINDWARD SOFTWARE PHILIPPINES, INC. seeks a Cloud Operations & IT Specialist to manage our Cloud SaaS infrastructure and internal IT systems in a hybrid setting. You will automate Azure deployments, support employee onboarding, and maintain security, storage, and network services.

The role requires Azure expertise, Windows/Linux administration, and strong scripting skills. You will collaborate with teams across the company and drive reliability and efficiency in a dynamic environment.

Qualifications

B.Sc in Computer Science or equivalent discipline or industry experience.
2+ years hands‑on experience with Azure cloud services.
3+ years in IT systems administration and/or cloud operations.
Expertise in Windows and Linux operating systems.
Experience with CI/CD tools (e.g. Jenkins).
Expertise in storage design, high availability, disaster recovery.
Familiarity with web applications and relational databases.
Expertise with network architecture including load‑balancing, DNS, security (Entra ID).
Experience with automated processes using PowerShell and/or other scripting/programming (Python, Bash) for automation.
Exceptional problem‑solving skills.
Strong communication and interpersonal skills.

Responsibilities

Design and implement infrastructure-as-code solutions (for automated provisioning and configuration).
Manage employee onboarding and offboarding processes (account setup, access provisioning, hardware preparation).
Implement and maintain 3rd party solutions and IT tools.
Manage and maintain virtual servers and their dependencies, including WebAPI, WindwardConnect.
Perform product and software updates.
Cost reporting and analysis.
Apply and develop best practices across all aspects of work.
Design, implement, maintain server, storage, network, and security infrastructure.
Design, implement, and test disaster recovery, and business continuity infrastructure.
Create and implement automation for cloud platforms as well as monitoring and alerting processes.
Troubleshoot productions issues and respond to after-hours escalations.
Help develop and implement processes and best practices designed to increase productivity and dependability.
Communicate directly with customers as required.
Escalate issues and challenges to the infrastructure Manager.
Ensure key Performance indicators are recorded, monitored and communicated on a regular basis.
Provide support for internal IT issues.