Cloud Operations Engineer - Automation & Incident Response

Trends Group Inc.; Makati; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Trends Group Inc. seeks a Cloud Operations Engineer to provide expert cloud support, manage incidents, and drive automation to improve reliability.

You will maintain CMDB accuracy, enforce resource tagging, monitor usage, and partner with L3 teams and vendors to reduce outages and optimize cost and performance. This role requires collaboration across teams, proactive vulnerability assessment, and strong root-cause analysis to ensure scalable and secure cloud environments for clients in a dynamic

Qualifications

• Advanced cloud support
• Incident escalation handling
• Automation for reliability
• CMDB maintenance
• Resource tagging compliance
• Cross-team collaboration
• Cloud usage monitoring
• Cost and performance optimization
• Vulnerability assessment
• Root-cause analyses with L3 teams and vendors

Responsibilities

• Provide advanced cloud support and resolve escalated incidents.
• Drive automation to improve reliability and efficiency.
• Maintain CMDB accuracy and ensure resource tagging compliance.
• Collaborate across teams to ensure cost-effective cloud usage.
• Monitor cloud usage, optimize cost and performance.
• Assess vulnerabilities and contribute to remediation plans.
• Lead root-cause analyses with L3 teams and vendors.

Job description

Trends Group Inc. is seeking a Cloud Operations Engineer to provide advanced cloud support, resolve escalated incidents, and drive automation for improved reliability.

The role emphasizes accurate CMDB maintenance, resource tagging compliance, and cross-team collaboration. You will monitor cloud usage, optimize cost and performance, assess vulnerabilities, and lead root-cause analyses with L3 teams and vendors.