Cloud Operations & Automation Engineer

Trends Group, Inc.; Makati; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Trends Group, Inc. is seeking a Cloud Operations Engineer to maintain cloud environments, resolve escalated incidents, and drive automation for improved performance and reliability.

This role requires 3–5 years in cloud operations, proficiency with Azure/AWS/GCP, and scripting in PowerShell/Python with IaC experience. You will manage CMDB records, handle cost and performance optimizations, and collaborate across teams in Makati.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or equivalent.
• 3–5 years of experience in cloud operations or infrastructure management.
• Knowledge of Azure, AWS, or GCP services.
• Experience with ITSM platforms, ITIL processes, troubleshooting, and log analysis.
• Proficiency in PowerShell, Python, and Infrastructure as Code tools such as Terraform or ARM.

Responsibilities

• Maintain accurate CMDB records and ensure resource tagging compliance.
• Monitor cloud resource utilization and recommend cost and performance optimizations.
• Assess vulnerabilities, coordinate remediation, and track security risks.
• Troubleshoot complex incidents across compute, storage, network, and backup services.
• Lead root cause analysis and coordinate with L3 teams and vendors.
• Execute complex service requests, changes, and automation tasks.
• Develop SOPs, service catalog items, and knowledge base documentation.
• Implement changes, patches, and configuration updates in ITIL-compliant manner.
• Participate in CAB discussions and maintain operational reports and compliance standards.
• Collaborate with cross-functional teams to improve cloud reliability and operational efficiency.

Skills

Troubleshooting

Root cause analysis

Automation

Documentation

Collaboration

Education

Bachelor's degree in CS/IT/CE

Tools

Terraform

ARM

PowerShell

Python

Job description

Trends Group, Inc. is seeking a Cloud Operations Engineer to maintain cloud environments, resolve escalated incidents, and drive automation for improved performance and reliability.

This role requires 3–5 years in cloud operations, proficiency with Azure/AWS/GCP, and scripting in PowerShell/Python with IaC experience. You will manage CMDB records, handle cost and performance optimizations, and collaborate across teams in Makati.