Clinical Coordinator

Mission Digital Health Inc.; Cebu City; Hybrid; PHP 446,400 - 669,600; Full time

Job summary

A healthcare technology company in Cebu is seeking a Clinical Research Associate to manage clinical escalations and ensure data quality. The ideal candidate will have a Bachelor's degree in Nursing, a valid USRN license, and 2+ years of relevant experience. This hybrid role requires both remote work and occasional on-site presence. Join us in transforming healthcare with a patient-centered, AI-driven approach.

Qualifications

• Must be based in Cebu and able to work hybrid.
• Valid USRN license required.
• 2+ years experience in clinical settings preferred.

Responsibilities

• Review patient medical records for study inclusion.
• Triage clinical issues from team members.
• Coordinate regulatory issues and ensure data quality.

Skills

Clinical expertise

Decision making

Organizational skills

Presentation skills

Education

Bachelors of Science in Nursing

Tools

Quality control monitors

Job description

Company Background

PicnicHealth is simplifying clinical research with AI, making it faster and cheaper to get new treatments to patients. We’re bringing a patient-centered, AI-first approach to a $100b market otherwise dominated by old-school, services-driven incumbents. We’re creating a streamlined operating system for clinical research, built on top of our AI for medical record data in trials and a personal health assistant that keeps patients engaged (NPS 66).

Our Cebu, Philippines office plays a vital role in our operations, housing a dedicated team of medical processors, including medical allied professionals, US Registered Nurses (USRNs), and Medical Records Retrieval Representatives. Their expertise and commitment significantly impact our mission, ensuring that we provide accurate and comprehensive medical records to our users.

At PicnicHealth, we are committed to transforming healthcare through technology and collaboration. Join us in our journey to reshape the healthcare landscape!

Job Brief

We are looking for a Clinical Research Associate to join our team and act as a point of contact for all clinical escalations.

As a Clinical Research Associate, you are responsible for reviewing patient medical records to determine if they meet study inclusion criteria, working with physician researchers on developing cohort specifications and protocols, and providing clinical expertise to help chart abstractors accurately extract and structure key medical concepts from patient records. We’re seeking an experienced research nurse to join the team to provide clinical and clinical research expertise as we continuously strive to improve our data and expand into new disease areas.

Responsibilities

• Research and Escalation
• Triage clinical issues coming from our trained chart abstractors or analytics teams
• Anticipation and coordination of regulatory issues, clinical data oversight and quality assurance monitoring
• Work with a cross-functional team to define and clarify clinical requirements, help develop analysis plans, and ensure data quality standards
• Assure consistency in research protocols
• Document and modify operational protocols
• Facilitate fortnightly calibration sessions in partnership with quality control team
• Handle and resolve escalations in an accurate and timely manner
• Support training by providing clinical context

Requirements

• Must be based in Cebu – this is a hybrid role (work-from-home with occasional on-site work)
• Graduate of Bachelors of Science in Nursing
• With a valid USRN license
• 2+ years experience in a hospital/clinical setting and/or 2+ years exp in CPO/ BPO healthcare
• Research background is a plus
• Sound decision making and organizational skills
• Ability to present complex information to a variety of audiences

Bottom Line

You have to be ready to hustle! We move fast...done is better than perfect, and continuous improvement is important. You must be ready and excited to learn on your feet and help build a growing business.