Clinic Operations Lead (Sta. Rosa, Laguna) | Onsite

TASQ Staffing Solutions; Santa Rosa; On-site; PHP 600,000 - 900,000; Full time

Job summary

A staffing solutions company is seeking a motivated leader to optimize clinic workflows and ensure performance metrics are met in Santa Rosa, Laguna. The ideal candidate will have over 4 years of experience in a fast-paced environment and a strong track record in operations management. Responsibilities include coaching staff, enhancing clinic performance, and handling operational challenges. This is an onsite role with a Monday to Friday schedule.

Qualifications

• 4+ years of leadership experience in fast-paced service or healthcare settings.
• Strong track record in operations management and staff development.
• Agile, systems-thinker thriving in solving operational challenges.
• Agile, systems-thinking mindset for solving day-to-day operational challenges
• Able to multitask in fast-paced settings

Responsibilities

• Streamline and optimize daily clinic workflows for productivity.
• Translate organizational goals into actionable initiatives for performance.
• Lead by example and coach a diverse clinic team.
• Handle staff concerns professionally and empathetically.
• Ensure performance metrics are met through consistent support.
• Ensure performance metrics are met through consistent follow-through and support
• Set the tone for a warm, efficient, and responsive clinic experience

Skills

Leadership experience

Operations management

Process improvement

Excellent communication skills

Decision-making skills

Multitasking ability

Education

Graduate of any 4-year course

Tools

Computer skills

Job description

Work Setup: Onsite(Sta. Rosa Laguna)

Schedule: Monday to Friday (8am-5pm)

Responsibilities

• Streamline and optimize daily clinic workflows for maximum productivity and quality.
• Translate organizational goals into actionable initiatives that improve clinic performance.
• Analyze data, anticipate problems, and implement solutions fast.
• Lead by example: coach, manage, and elevate a diverse clinic team.
• Handle staff concerns with decisiveness, empathy, and professionalism.
• Ensure performance metrics are met through consistent follow-through and support.
• Set the tone for a warm, efficient, and responsive clinic experience.

Requirements

• Graduate of any 4-year course
• 4+ years of leadership experience in a fast-paced service or healthcare setting (e.g., clinic, retail, bank, hotel, etc.)
• Strong track record in operations management, process improvement, and staff development
• Confident decision-maker with excellent communication and execution skills
• Agile, systems-thinker who thrives in solving day-to-day operational challenges
• Computer-proficient; able to multitask in fast-paced settings
• Passionate about creating impact through organized, efficient, people-first leadership
• Amenable to rotational shifts (5-day work week, varying rest days)