Client Support Services – Treaty Technical Accounts

Guy Carpenter; Philippines; Hybrid; PHP 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Professional development opportunities

Inclusive culture

Career growth opportunities

Job summary

Marsh in Manila, Philippines is seeking a skilled Client Support Services - Treaty Technical Account to join our hybrid team. You will manage treaty portfolios, process technical entries, reconcile accounts, and ensure compliance with SLAs and regulatory requirements.

The role requires 6+ years in treaty technical accounts, excellent English communication, and proficiency with MS Office. You will train future hires and contribute to process improvements within a global organization.

Qualifications

• University degree or equivalent experience.
• Proven experience in treaty technical accounts > 6 years in the reinsurance industry
• Strong communication skills; fluent in English.
• Proficiency in Microsoft Office.
• Prior reinsurance industry experience, especially in Treaty Reinsurance, is highly desirable.

Responsibilities

• Review broker placements for accuracy and compliance with company standards.
• Manage assigned treaty portfolio: process risks and invoices, reconcile technical entries, and follow up as required.
• Reconcile premium accounts with clients and fiduciaries; investigate and resolve discrepancies.
• Process technical account transactions using internal systems; meet SLAs and regulatory requirements.
• Communicate professionally with brokers, clients and market contacts; elevate issues when needed.
• Maintain accurate records and support audits and internal controls.
• Contribute to process improvements and perform ad hoc tasks as requested
• Deliver accurate, timely technical accounting for facility accounts
• To be the Technical Subject Matter Expert for the team and provide the training to the future new hires.

Skills

Strong communication skills

Fluent English

Education

University degree or equivalent experience

Tools

Microsoft Office

Job description

We are looking for a skilled individual to join us as a Client Support Services - Treaty Technical Account, located in Manila, Philippines. This hybrid position requires presence in the office at least three days a week.

Join a global organization where your efforts will directly support business operations and supplier partnerships worldwide. In this role, you will utilize your experience and have the opportunity to grow in a progressive position offering comprehensive end-to-end responsibility for a client portfolio. Become part of a global company that collaborates with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk.

What we will count on you to:

• Review broker placements for accuracy and compliance with company standards.


• Manage assigned treaty portfolio: process risks and invoices, reconcile technical entries, and follow up as required.


• Reconcile premium accounts with clients and fiduciaries; investigate and resolve discrepancies.


• Process technical account transactions using internal systems; meet SLAs and regulatory requirements.


• Communicate professionally with brokers, clients and market contacts; elevate issues when needed.


• Maintain accurate records and support audits and internal controls.


• Contribute to process improvements and perform ad hoc tasks as requested


• Deliver accurate, timely technical accounting for facility accounts


• To be the Technical Subject Matter Expert for the team and provide the training to the future new hires.

What you need to have:

• University degree or equivalent experience.


• Proven experience in treaty technical accounts > 6 years in the reinsurance industry


• Strong communication skills; fluent in English.


• Proficiency in Microsoft Office.


• Prior reinsurance industry experience, especially in Treaty Reinsurance, is highly desirable.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.


• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.


• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

About Marsh / Mercer:

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

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