Client Success & Tech Support Specialist

Sytian Productions; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A customer support firm in Quezon City is looking for a motivated individual to manage customer inquiries, develop client relationships, and provide technical support. The ideal candidate will possess strong communication skills in both English and Tagalog and demonstrate the ability to work autonomously. Fresh graduates are welcome to apply. This role offers opportunities for learning and growth.

Qualifications

• Fresh grads may apply.
• Highly-motivated and goal-oriented.
• Exceptional prioritization skills.

Responsibilities

• Respond to existing customer inquiries via phone, chat, and email.
• Develop relationships with existing clients.
• Onboard/train new clients in using the software.

Skills

Strong written and verbal communication skills

Organized, with keen attention to detail

Problem Solving/Critical Thinking

Excellent interpersonal skills

Ability to work autonomously

Job description

A customer support firm in Quezon City is looking for a motivated individual to manage customer inquiries, develop client relationships, and provide technical support. The ideal candidate will possess strong communication skills in both English and Tagalog and demonstrate the ability to work autonomously. Fresh graduates are welcome to apply. This role offers opportunities for learning and growth.