Client Success & Sales Operations Specialist

Future First Talents; Valenzuela; On-site; PHP 334,800 - 558,000; Full time

Job summary

A dynamic hiring company in Metro Manila, Valenzuela is seeking an experienced Account Manager to manage client relationships, ensure satisfaction, and drive product adoption. The ideal candidate will have a Bachelor's degree in business or related fields, strong communication skills, and experience in sales or account management. Responsibilities include conducting site visits, preparing performance reports, and overseeing merchandising. Regular travel for client meetings is expected.

Qualifications

• Experience in sales support, account management, or a related role.
• Experience working with key accounts or in a client-facing role is preferred.
• Willingness to travel regularly for client site visits and meetings.

Responsibilities

• Serve as the point of contact for clients, building and maintaining strong, long-term relationships.
• Understand client requirements and ensure the delivery and integration of our products align with their needs.
• Conduct site visits to client locations to assess product performance, address issues, and gather feedback.
• Prepare and present various sales and performance reports on a quarterly, monthly, and weekly basis.
• Monitor inventory status and coordinate reorders and audits.
• Ensure effective merchandising and product availability; oversee promodiser performance and training.
• Identify opportunities for account growth, upsell additional products or services, and achieve sales targets.
• Assist in managing retail branches.

Skills

Excellent communication and interpersonal skills

Strong organizational and time management abilities

Ability to work independently and as part of a team

Strong problem-solving skills and attention to detail

Education

Bachelor’s degree in business administration, Marketing, Sales, or a related field

Job description

A dynamic hiring company in Metro Manila, Valenzuela is seeking an experienced Account Manager to manage client relationships, ensure satisfaction, and drive product adoption. The ideal candidate will have a Bachelor's degree in business or related fields, strong communication skills, and experience in sales or account management. Responsibilities include conducting site visits, preparing performance reports, and overseeing merchandising. Regular travel for client meetings is expected.