Client Success & Loan Services Specialist

Cepat Kredit Financing Inc; Villasis; On-site; PHP 180,000 - 360,000; Full time

Benefits offered by this job

Training in Ortigas-Pasig

Travel covered

Hotel & meals provided

Job summary

Cepat Kredit Financing Inc. is seeking an HR Officer to guide clients through loan applications, ensuring proper documentation and timely processing of endorsed leads. The role requires maintaining knowledge of loan products and delivering strong customer service.

You will coordinate with various departments to ensure smooth loan release. Training in Ortigas, Pasig is provided with hotel, meals, and travel covered by the company.

Qualifications

• Knowledge of loan products and documentation requirements.
• Strong customer service skills and problem solving.
• Ability to coordinate with multiple departments to ensure smooth loan release.

Responsibilities

• Guide clients through loan applications and ensure proper documentation.
• Ensure timely processing of endorsed leads.
• Maintain up-to-date knowledge of loan products and processes.
• Deliver high-quality customer service and support across the loan lifecycle.
• Coordinate with relevant departments to ensure smooth loan release; training in Ortigas, Pasig is provided with hotel, meals and travel covered.

Skills

Loan products knowledge

Customer service

Interdepartmental coordination

Job description

Cepat Kredit Financing Inc. is seeking an HR Officer to guide clients through loan applications, ensuring proper documentation and timely processing of endorsed leads. The role requires maintaining knowledge of loan products and delivering strong customer service.

You will coordinate with various departments to ensure smooth loan release. Training in Ortigas, Pasig is provided with hotel, meals, and travel covered by the company.