Client Success Lead: SaaS Onboarding & Support
Resolv Global
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Benefits offered by this job
Job summary
Resolv Global is seeking a Partner Support Specialist for an on-site role in Dagupan, Philippines. You will onboard clients, train teams, troubleshoot issues, and guide conversations from first contact to resolution.
You’ll collaborate with Sales, Operations, Product, and Engineering to drive client success. Ideal candidates have 2+ years in SaaS customer success, strong communication, and a proactive ownership mindset.
Qualifications
- 2+ years in SaaS Customer Success or related client-facing roles.
Responsibilities
- Onboard new clients through kickoff calls, live walkthroughs, training sessions, and Q&A.
Skills
Tools
Job description
Resolv Global is seeking a Partner Support Specialist for an on-site role in Dagupan, Philippines. You will onboard clients, train teams, troubleshoot issues, and guide conversations from first contact to resolution.
You’ll collaborate with Sales, Operations, Product, and Engineering to drive client success. Ideal candidates have 2+ years in SaaS customer success, strong communication, and a proactive ownership mindset.
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