Client Success & Digital Campaign Manager

Kopa Media; Manila; Hybrid; PHP 450,000 - 750,000; Full time

Benefits offered by this job

Diversity and Mental Health Days

Hybrid Working Model

Company Outings and Social Events

Career Advancement Opportunities

Job summary

Kopa Media in the Philippines is hiring a Client Success Manager to guide global brands into the evolving online video space. You will support campaign and account management within your pod and learn from experienced teammates.

This role emphasizes curiosity, continual learning, and collaboration, with a Hybrid working model and opportunities to advance as you take on more ownership and build strong client relationships.

Qualifications

• Bachelor’s degree required.
• Strong analytical abilities with proficiency in Excel, PowerPoint, and MS Word.
• Excellent written and verbal communication skills.
• Ability to work independently while accepting guidance and feedback.
• Familiarity with managing digital ad campaigns across major platforms is a plus.
• Prior account management experience is an advantage.
• Proven ability to build strong relationships with colleagues and external partners.
• Well-developed organizational and time-management skills.
• Team-oriented with a collaborative approach.

Responsibilities

• Support client relationships from RFP through campaign completion.
• Assist in launch confirmations, reporting, and performance monitoring of client campaigns.
• Communicate with clients via daily emails and occasional calls to maintain relationships.
• Coordinate insertion orders, campaign setups, creative details, tags, and budgets with relevant teams.
• Assist in developing client proposals and media responses for CSM leads and Sales.
• Collaborate with internal teams to enhance service quality and client value.
• Work with AdOps to track campaign pacing and KPI performance.
• Develop a thorough understanding of Kopa's products and services.

Skills

Analytical skills

Communication

Independence

Adaptability

Digital Ads

Account management

Relationship-building

Organizational skills

Interpersonal skills

Team orientation

Education

Bachelor's degree

Tools

Google Ads

YouTube

Facebook

Meta

Job description

Kopa Media in the Philippines is hiring a Client Success Manager to guide global brands into the evolving online video space. You will support campaign and account management within your pod and learn from experienced teammates.

This role emphasizes curiosity, continual learning, and collaboration, with a Hybrid working model and opportunities to advance as you take on more ownership and build strong client relationships.