Client Service Associate Laguna South Area

BDO Unibank; Calamba; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines is seeking a Client Service Associate to perform over-the-counter transactions including deposits, withdrawals, remittances, and payments with accuracy and timeliness.

The role emphasizes compliance with bank standards and customer service excellence. The position requires at least a bachelor’s degree (preferably in Business), and one year of branch operations experience is preferred though fresh graduates are welcome.

Qualifications

• Bachelor’s degree in Business or related field.
• 1 year of experience in branch operations preferred but open to fresh graduates.
• Excellent communication and customer service skills.

Responsibilities

• Performs start and end of day banking activities per approved processes.
• Provides customer service and promotes bank products and services.
• Performs other duties as required and ensures compliance with bank policies and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree in Business or related field

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards


• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services


• Performs other duties that may be required from time to time


• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course


• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates


• Required Skill: Communicates clearly and effectively


• Willing to work onsite in Calamba, Laguna

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

Requisition ID: 30516