Client Service Associate (Laguna South)

BDO Unibank; Cabuyao; On-site; PHP 201,000 - 290,000; Full time

Job summary

BDO Unibank, Inc. invites applications for a Client Service Associate to handle over-the-counter transactions including deposits, withdrawals, remittances and more in a fast-paced branch environment.

The role emphasizes accurate processing, adherence to bank standards, and excellent customer service while promoting the bank's products and services. The ideal candidate holds a bachelor’s degree, preferably in business, and has strong communication skills.

Qualifications

• Bachelor's degree required or closely related
• Preferably 1 year of branch operations experience, fresh graduates welcome
• Strong communication and interpersonal skills
• Willing to work onsite in Cabuyao, Laguna

Responsibilities

• Performs start and end of day banking activities per approved processes
• Provides courteous, accurate customer service and promotes bank products where appropriate
• Performs other duties as needed to support branch operations
• Ensures compliance with bank policies, procedures and regulatory requirements

Skills

Communicates clearly

Education

Bachelor’s degree in Business or related field

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Cabuyao, Laguna

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.