Client Service Associate - Banking Ops & Customer Support

BDO Unibank; Metro Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Build your career with a trusted industry leader.

The Client Service Associate role focuses on accurate processing of deposits, withdrawals, payments, remittances, and related transactions while delivering excellent customer service and upholding regulatory standards. Onsite work in Manila 1 Area is required.

Qualifications

• Bachelor’s degree in a relevant field.
• At least 0–1 year experience in branch operations or fresh graduates welcome.
• Strong verbal and written communication skills.
• Willing to work onsite in Manila 1 Area.

Responsibilities

• Process over-the-counter transactions accurately and timely.
• Provide customer service and promote bank products as appropriate.
• Ensure compliance with bank policies, procedures and regulatory requirements.
• Perform start/end of day banking activities as per approved processes.

Skills

Clear communication

Education

Bachelor’s degree in Business or related

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Build your career with a trusted industry leader.

The Client Service Associate role focuses on accurate processing of deposits, withdrawals, payments, remittances, and related transactions while delivering excellent customer service and upholding regulatory standards. Onsite work in Manila 1 Area is required.