Client Service Associate

BDO Unibank; Ozamiz; On-site; PHP 279,000 - 502,000; Full time

Job summary

BDO Unibank seeks a Client Service Associate to handle deposits, withdrawals, remittances and other over-the-counter banking transactions. The role emphasizes accuracy, efficiency and adherence to bank standards in a busy Ozamis City branch.

The successful candidate will have a business-related degree and either 1 year of branch operations experience or fresh graduate readiness. Onsite work is required at Ozamis City, with a focus on customer service and product promotion.

Qualifications

• Bachelor's degree in a business-related field is preferred.
• At least 1 year of branch operations experience is preferred, but fresh graduates are welcome.
• Strong communication skills and customer service mindset are essential.
• Onsite work in Ozamis City with occasional local banking duties.

Responsibilities

• Perform start and end of day banking activities according to approved processes and standards.
• Provide accurate and timely over-the-counter banking services to clients.
• Promote and offer bank products and services to customers as appropriate.
• Carry out other duties as required by the branch and supervisor.
• Ensure strict adherence to bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Ozamis City

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.