Client Service Associate

BDO Unibank; Cebu City; On-site; PHP 240,000 - 360,000; Full time

Job summary

BDO Unibank, Inc. in Cebu City, Philippines, is seeking a Client Service Associate to handle over-the-counter transactions, including cash and check deposits, withdrawals, payments, and currency exchanges.

The role emphasizes accuracy, efficiency, and timely processing in a banking setting. The ideal candidate holds a bachelor's degree (business preferred) and demonstrates strong computer skills, communication abilities, and problem-solving aptitude.

Qualifications

• Completion of a Bachelors’ degree, preferably in a Business course; Fresh graduates are welcome to apply
• Banking experience is an advantage

Responsibilities

• Perform start and end of day banking activities
• Ensure compliance with bank policies, procedures and regulations
• Provide customer service and promote Bank’s products and services
• Performs all other tasks that may be required from time to time

Skills

Computer proficiency

Oral and written communication

Problem solving

Multitasking under pressure

Education

Bachelor's degree

Job description

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Job Summary

The Client Service Associate is responsible for providing accurate, efficient, and timely processing of over-the-counter transactions. These transactions will include cash and check deposits or withdrawals, payments, foreign currency exchanges and other miscellaneous transactions.

Key Responsibilities

• Perform start and end of day banking activities
• Ensures compliance to the Bank’s policies, procedures and regulatory requirements
• Provides appropriate customer service to clients of the Bank and promote Bank’s products and services
• Performs all other tasks that may be required from time to time

Qualifications

• Completion of a Bachelors’ degree, preferably in a Business course; Fresh graduates are welcome to apply
• Banking experience is an advantage

Required Skills

• Proficient in computer and business applications
• Effective oral and written communication skills
• Good problem solving and numerical skills
• Ability to multitask and can work well under pressure

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 30768

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