Client Service Associate

BDO Unibank; Bacolod; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to handle over-the-counter transactions including cash and check deposits, withdrawals, payments, and currency exchanges with accuracy and timeliness.

The role emphasizes strong customer service, regulatory compliance, and the ability to multitask under pressure. Fresh graduates with a business degree are welcome to apply, and banking experience is advantageous.

Qualifications

• Bachelor's degree, preferably in business; fresh graduates welcome.
• Banking experience is an advantage.

Responsibilities

• Process over-the-counter transactions accurately and timely.
• Perform start and end of day banking activities.
• Promote bank products and services to clients.
• Ensure compliance with bank policies and regulatory requirements.

Skills

Computer skills

Communication

Problem solving

Multitasking under pressure

Education

Bachelor's degree

Job description

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BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient, and timely processing of over-the-counter transactions. These transactions will include cash and check deposits or withdrawals, payments, foreign currency exchanges and other miscellaneous transactions.

Key Responsibilities

• Perform start and end of day banking activities
• Ensures compliance to the Bank’s policies, procedures and regulatory requirements
• Provides appropriate customer service to clients of the Bank and promote Bank’s products and services
• Performs all other tasks that may be required from time to time

Qualifications

• Completion of a Bachelors’ degree, preferably in a Business course; Fresh graduates are welcome to apply
• Banking experience is an advantage

Required Skills

• Proficient in computer and business applications
• Effective oral and written communication skills
• Good problem solving and numerical skills
• Ability to multitask and can work well under pressure

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 30817

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.