Client Onboarding Officer

Alter Domus; Taguig; On-site; PHP 360,000 - 600,000; Full time

Job summary

Alter Domus seeks a motivated professional in Taguig to support onboarding and migrations into the eFront system. You will report to the Platform Delivery Team lead and work closely with client teams to understand requirements and data flows.

The role involves analyzing historical data, preparing data imports, and ensuring smooth post-migration adoption. Fluency in English and a background in accounting are essential.

Qualifications

• Bachelor degree in Accounting or Economics.
• Fluent in English.
• Detail oriented, analytical and inquisitive.
• 1–2 years of experience in accounting analysis or financial reporting.
• Experience with accounting systems and gathering user requirements is a plus.
• Experience with eFront FrontInvest (FIA) is advantageous.

Responsibilities

• Assist onboarding and migrations into the eFront system.
• Report to the Platform Delivery Team lead.
• Attend planning and setup meetings to understand client requirements.
• Analyze client data and prepare/import data based on outputs from previous systems.
• Attend post migration meetings and ensure adoption of the new setup.
• Act as first level of support when needed.
• Collaborate with the Platform Delivery Team to escalate issues.

Skills

Accounting analysis

Financial reports

Analytical skills

Fluent in English

Education

Bachelor degree in Accounting or Economics

Tools

eFront FrontInvest (FIA)

Job description

About Us

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

About Us

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.
With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.
Find out more about life at Alter Domus at careers.alterdomus.com

Job Description

The responsibility of the right candidate will be to assist with the onboarding and migrations on new business into our eFront system.

The successful candidate will be reporting to the Platform Delivery Team lead.

Your Responsibilities Will Include

• Play a key role in the clients onboarding from systems to AlterDomus applications landscape
• Attend planning and set up meetings to gain an understanding of client requirements
• Analyse client’s historical data
• Prepare, execute & reconcile data imports based on outputs from previous systems
• Attend post migration meetings
• Ensure clients facing teams' adoption of the new set up
• Act as a first level of support when needed
• Have a vested interest in the success of the migrations and ensure that benefits are being realised as part of the project
• Work closely with the Platform Delivery Team lead and escalate any issues or concerns

Your PROFILE

• You have a bachelor degree in Accounting or Economics.
• You are fluent in English
• You are detail oriented, analytical and inquisitive
• At least 1-2 years of experience in accounting analysis, financial reports delivery or related.
• Experience with accounting systems in a similar role (gathering user requirements, enhancement requests, working on systems implementations, training) will be an advantage
• A first experience in eFront FrontInvest (FIA) solution would be a plus.

What We Offer

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our Global Benefits Also Include

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Alter Domus is an Equal Opportunity Employer: Equity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)