Client manager and Fitting Specialist

Common Suits Manila; Makati; On-site; PHP 223,000 - 335,000; Full time

Job summary

Common Suits Manila is seeking a Client Manager and Fitting Specialist for our Makati showroom. You will welcome clients, assess style needs, take measurements, and guide fabric and fit choices to ensure a premium experience.

You will coordinate fittings with the production team, maintain client records, support showroom operations, and drive sales through exemplary service and product knowledge in a luxury retail setting.

Qualifications

• Client service and communication skills to build trust.
• Sales and relationship management for guiding purchasing decisions.
• Fitting, measurements, and garment knowledge, including tailoring basics.
• Organizational skills for managing appointments and client records.
• Strong sense of style and interest in menswear and luxury retail.
• Professional, respectful interpersonal skills for on-site showroom work in Makati.
• Experience in retail, fashion, tailoring, or hospitality is an advantage.
• Comfort with basic digital tools for scheduling and documentation.
• High integrity, reliability, and attention to detail.

Responsibilities

• Welcome clients and conduct style assessments.
• Take accurate body measurements and guide fabric, design, and fit options.
• Coordinate fitting appointments and relay tailoring adjustments to production.
• Maintain client records and support showroom operations.
• Develop repeat business through attentive service and product knowledge.

Skills

Client service

Communication

Sales & relationship mgmt

Fitting & measurements

Product knowledge

Interpersonal skills

Time management

Integrity

Attention to detail

Luxury retail exposure

Job description

Company Description

Common Suits Manila is a bespoke menswear brand committed to helping clients look and feel their best through thoughtfully crafted, enduring style. The company focuses on timeless fashion and masculine aesthetics that highlight core values such as integrity, humility, confidence, and leadership. By serving as a “best wingman,” Common Suits Manila supports clients in developing refined yet effortless taste that is both fearless and grounded. The team works closely with clients from diverse backgrounds to create garments that empower them in their personal and professional lives. Applicants can expect a culture that values craftsmanship, client service, and personal growth.

Role Description

The Client Manager and Fitting Specialist is a full-time, on-site role based in Makati. This role is responsible for managing client relationships from initial consultation through final delivery, ensuring a seamless and personalized experience. Day-to-day tasks include welcoming clients, conducting style and needs assessments, taking accurate body measurements, and guiding clients through fabric, design, and fit options. The role also involves coordinating fitting appointments, communicating tailoring adjustments to the production team, and following up to ensure client satisfaction and repeat business. The Client Manager and Fitting Specialist will maintain client records, support showroom operations, and contribute to sales growth through attentive service and product knowledge.

Qualifications

• Client service and communication skills, including the ability to build trust, listen actively, and present style recommendations clearly.
• Sales and relationship management skills, with experience in guiding clients through purchasing decisions and nurturing long-term client connections.
• Fitting, measurements, and garment knowledge, including basic understanding of tailoring, body proportions, and how fabric and construction affect fit.
• Organizational and coordination skills, such as managing appointments, maintaining client records, and collaborating with production or tailoring teams.
• A strong sense of style and interest in menswear, fashion, or luxury retail, with the ability to translate brand values into client experiences.
• Professional, respectful interpersonal skills and the ability to work effectively in an on-site showroom environment in Makati.
• Prior experience in retail, fashion, tailoring, or hospitality is an advantage, but candidates with transferable client-facing experience are encouraged to apply.
• Comfort using basic digital tools for scheduling, client documentation, and internal communication; willingness to learn new systems.
• High level of integrity, reliability, and attention to detail, with a commitment to delivering consistent, high-quality service.