Client Audit Lead — Risk & Compliance

Teleperformance; Cebu City; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Teleperformance in Cebu City is seeking an experienced Audit and Governance professional to lead end-to-end client audits, due diligence, and control walkthroughs across multiple accounts and geographies.

You will drive readiness by coordinating evidence, validating controls, and ensuring documentation is complete before audits commence. Strong stakeholder management and executive communication are essential for success in this role.

Qualifications

• Proven experience managing client audits and governance activities.
• Understanding of audit lifecycles, evidence reviews, and remediation tracking.
• Experience reviewing contracts and client requirements.
• Ability to manage multiple audits and competing priorities.
• Strong stakeholder management across business, operations, and support functions.
• Excellent verbal and written communication, including executive presentations.
• Proficiency with Excel, PowerPoint, and reporting tools.

Responsibilities

• Lead end-to-end management of client audits, onsite assessments, and due diligence reviews across accounts and geographies.
• Drive audit readiness by reviewing questionnaires, coordinating evidence collection, and validating controls.
• Act as main contact between clients, auditors, and leadership to ensure timely responses.
• Review contractual requirements and compliance obligations to ensure readiness.
• Identify potential control gaps and remediation needs before audits.
• Coordinate with cross-functional teams to support audit requirements.
• Manage multiple audits and track timelines, deliverables, and commitments.
• Review observations, drive root-cause discussions, and ensure corrective actions are closed.

Skills

Audit management

Stakeholder management

Communication

Analytical thinking

Excel

PowerPoint

Tools

Reporting tools

Job description

Teleperformance in Cebu City is seeking an experienced Audit and Governance professional to lead end-to-end client audits, due diligence, and control walkthroughs across multiple accounts and geographies.

You will drive readiness by coordinating evidence, validating controls, and ensuring documentation is complete before audits commence. Strong stakeholder management and executive communication are essential for success in this role.