Clarity PPM Operations Specialist - Night Shift

ThermoFisher Scientific; Manila; Vor Ort; PHP 800.000 - 1.200.000; Vollzeit

Zusammenfassung

Thermo Fisher Scientific is seeking an Application Administrator to provide day‑to‑day L2 operational and administrative support for the Clarity PPM platform. The role covers incidents, service requests, monitoring, data integrity checks, and access administration, with a path to broader Clarity support through structured training.

You will develop hands‑on production support skills, participate in testing, and contribute to runbooks and knowledge bases while aligning with SOX controls and

Qualifikationen

• Bachelor's degree and 2+ years in enterprise systems administration and infrastructure support.
• Foundational knowledge of enterprise application support or application administration.
• Basic SQL for data validation and investigations.
• Experience with Clarity PPM administration or production support.
• Ability to follow SOX controls and change‑control procedures.
• Willingness to learn and develop Clarity technical skills over time.

Aufgaben

• Provide L2 support for routine Clarity incidents and service requests.
• Own tickets through resolution or escalation with documentation.
• Perform routine Clarity administration and operational support.
• Monitor application health, queues, and scheduled jobs.
• Assist with test cases, UAT, patches, and post‑deployment validation.
• Maintain runbooks, knowledge articles, and standard operating procedures.
• Support access administration and license‑utilization reviews.
• Coordinate with Developers and Team Lead for advanced analysis.
• Participate in 16x5 support coverage and on‑call rotation.

Kenntnisse

Clarity PPM administration

SQL

Application configuration

Application monitoring

Batch and scheduled‑job monitoring

Interface monitoring

Data‑integrity validation

REST APIs

XML and web services

Linux

GEL scripting

NSQL

XOG

Knowledge Management and KEDB

SOX control execution

Access‑management and change‑control

Ausbildung

Bachelor's Degree in Information Technology, Computer Science, Engineering, Business Systems, or related discipline

Jobbeschreibung

Thermo Fisher Scientific is seeking an Application Administrator to provide day‑to‑day L2 operational and administrative support for the Clarity PPM platform. The role covers incidents, service requests, monitoring, data integrity checks, and access administration, with a path to broader Clarity support through structured training.

You will develop hands‑on production support skills, participate in testing, and contribute to runbooks and knowledge bases while aligning with SOX controls and